Lincoln Aviator: 911 Assist / What Is 911 Assist

911 Assist is a SYNC system feature that can call for help if you are in an accident. If a crash deploys an airbag, excluding knee airbags and rear inflatable seatbelts [if equipped], or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth enabled phone. You can learn more about the 911 Assist feature, by visiting:

Website

www.owner.lincoln.com

www.syncmyride.ca

www.syncmaroute.ca

Not all crashes will deploy an airbag or activate the fuel pump shut-off, the triggers for 911 Assist. If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone. SYNC will then attempt to call the emergency services.

Before making the call:

  • SYNC provides a short window of time, about 10 seconds, to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911.
  • SYNC says the following, or a similar message: SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel.

If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to immediately provide your name, phone number and location, because not all 911 systems are capable of receiving this information electronically.

During an emergency call, the system transmits vehicle data to the emergency service.

    911 Assist

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    Emergency Call Requirements. Emergency Call Limitations

    Emergency Call Requirements WARNING: Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash...

    Other information:

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    Removal NOTE: Removal steps in this procedure may contain installation details. Remove the rear bumper cover. Refer to: Rear Bumper Cover (501-19 Bumpers, Removal and Installation). Disconnect the hands-free liftgate actuation module electrical connectors...

    Lincoln Aviator 2020-2022 Service Manual: Removal and Installation - Center Registers


    Special Tool(s) / General Equipment Interior Trim Remover Removal NOTE: Removal steps in this procedure may contain installation details. Release the clips and remove the switch assembly. Disconnect the electrical connector...

    Categories

    Child Safety Locks

    When the child safety locks are set, you cannot open the rear doors from the inside.

    Lincoln Aviator. Child Safety Locks

    The child safety lock control is on the driver door.

    Press the control to switch the child safety locks on. Press the control again to switch them off. A light on the child safety control illuminates when you switch them on.

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