Lincoln Aviator: 911 Assist / What Is 911 Assist
911 Assist is a SYNC system feature that can
call for help if you are in an accident. If a
crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts [if
equipped], or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth enabled phone. You can learn
more about the 911 Assist feature, by visiting:
Website
www.owner.lincoln.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off, the triggers
for 911 Assist. If a connected cell phone
sustains damage or loses its connection to
SYNC during a crash, SYNC will search for
and try to connect to a previously paired cell
phone. SYNC will then attempt to call the
emergency services.
Before making the call:
- SYNC provides a short window of time,
about 10 seconds, to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
- SYNC says the following, or a similar
message: SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel.
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to
immediately provide your name, phone
number and location, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service.
Emergency Call Requirements
WARNING: Do not wait for 911 Assist
to make an emergency call if you can do
it yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash...
Other information:
Diagnostic Trouble Code (DTC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Diagnostic Trouble Code Chart
Module
DTC
Description
Action
GSM
P0562:00
System Voltage Low: No Sub Type Information
GO to Pinpoint Test B
GSM
P0563:00
System Voltage High: No Sub Type Information
GO to Pinpoint Test C
GSM
P0605:00
Internal Control Module Read Only Memory (ROM) Error: No Sub Type Information
GO to Pinpoint Test L
GSM
P0606:00
Control Module Processor: No Sub Type Information
GO to Pinpoint Test L
GSM
P0607:00
Control Module Performance: No Sub Type Information
GO to Pinpoint Test L
GSM
P06B8:00
Internal Control Module Non-Volatile Random Access Memory (NVRAM) Error: No Sub Type Information
GO to Pinpoint Test L
GSM
P07EC:00
Transmission Range Multi-Function Select Circuit: No Sub Type Information
GO to Pinpoint Test J
GSM
P07ED:00
Transmission Range Multi-Function Select Circuit Stuck: No Sub Type Information
GO to Pinpoint Test J
GSM
P0814:00
Transmission Range Display Circuit: No Sub Type Information
GO to Pinpoint Test I
GSM
P164E:00
Internal Control Module Transmission Range Select Performance: No Sub Type Information
GO to Pinpoint Test L
GSM
P166B:00
Drivers Door Status Correlation: No Sub Type Information
GO to Pinpoint Test H
GSM
U0100:00
Lost Communication With ECM/PCM "A": No Sub Type Information
GO to Pinpoint Test G
GSM
U0100:87
Lost Communication With ECM/PCM "A": Missing Message
GO to Pinpoint Test G
GSM
U0121:00
Lost Communication With Anti-Lock Brake System (ABS) Control Module "A": No Sub Type Information
GO to Pinpoint Test F
GSM
U0140:00
Lost Communication With Body Control Module: No Sub Type Information
GO to Pinpoint Test E
GSM
U0155:00
Lost Communication With Instrument Panel Cluster (IPC) Control Module: No Sub Type Information
GO to Pinpoint Test D
GSM
U0203:00
Lost Communication With Door Control Module "E": No Sub Type Information
GO to Pinpoint Test H
GSM
U0301:00
Software Incompatibility with ECM/PCM: No Sub Type Available
GO to Pinpoint Test M
GSM
U0401:00
Invalid Data Received from ECM/PCM A: No Sub Type Information
GO to Pinpoint Test N
GSM
U0422:00
Invalid Data Received From Body Control Module: No Sub Type Information
GO to Pinpoint Test N
GSM
U0504:00
Invalid Data Received From Door Control Module "E": No Sub Type Information
GO to Pinpoint Test H
GSM
U1011:00
Invalid Internal Control Module Monitoring Data Received from ECM/PCM: No Sub Type Information
GO to Pinpoint Test O
GSM
U101F:00
Invalid Internal Control Module Monitoring Data Received from ECM/PCM: No Sub Type Information
GO to Pinpoint Test O
Global Customer Symptom Code (GCSC) Chart
Global Customer Symptom Code Chart
Customer Symptom
Action
Start/Run/Move > Moving > Paddle Shift > Inoperative
GO to Pinpoint Test K
Start/Run/Move > Moving > Gear Selector > Return to Park
GO to Pinpoint Test Q
Start/Run/Move > Moving > Gear Selector > Return to Park
GO to Pinpoint Test R
Start/Run/Move > Moving > Engagement Quality > Park
GO to Pinpoint Test P
Start/Run/Move > Moving > Engagement Quality > Park
GO to Pinpoint Test S
Start/Run/Move > Moving > Gear Selector > Progressive Range Selection
GO to Pinpoint Test A
Pinpoint Tests
PINPOINT TEST A : PROGRESSIVE RANGE SELECTION DOES NOT OPERATE CORRECTLY
Refer to Wiring Diagrams Cell 30 for schematic and connector information...
Special Tool(s) /
General Equipment
Interior Trim Remover
Removal
NOTE:
If installing a new module, it is necessary to
upload the module configuration information to the scan tool prior to
removing the module. This information must be downloaded into the new
module after installation...