Lincoln Aviator: Customer Assistance / Reporting Safety Defects (U.S. Only)
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying Ford
Motor Company.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer, or
Ford Motor Company.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
go to www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
www.safercar.gov.
To order the publications in this portfolio,
contact Helm, LLC at:
HELM, LLC
47911 Halyard Drive, Suite 200
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a...
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada...
Other information:
Diagnostic Trouble Code (DTC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Diagnostic Trouble Code Chart
Module
DTC
Description
Action
BCM
B1314:11
White Lighting (Reflective Controls) Illumination Output: Circuit Short To Ground
GO to Pinpoint Test I
BCM
B1314:15
White Lighting (Reflective Controls) Illumination Output: Circuit Short To Battery or Open
GO to Pinpoint Test I
BCM
B1315:11
Backlighting (Non Reflective Controls) Illumination Output: Circuit Short To Ground
GO to Pinpoint Test C
BCM
B1315:15
Backlighting (Non Reflective Controls) Illumination Output: Circuit Short To Battery or Open
GO to Pinpoint Test C
DCME
B1170:11
Back Light: Circuit Short To Ground
GO to Pinpoint Test J
DCMF
B1170:11
Back Light: Circuit Short To Ground
GO to Pinpoint Test J
DCMG
B1170:11
Back Light: Circuit Short To Ground
GO to Pinpoint Test J
DCMH
B1170:11
Back Light: Circuit Short To Ground
GO to Pinpoint Test J
DDM
B12FF:11
Rear Door Switch Illumination: Circuit Short To Ground
GO to Pinpoint Test G
DDM
B12FF:15
Rear Door Switch Illumination: Circuit Short To Battery or Open
GO to Pinpoint Test G
DDM
U2010:11
Switch Illumination: Circuit Short to Ground
GO to Pinpoint Test E
DDM
U2010:15
Switch Illumination: Circuit Short To Battery or Open
GO to Pinpoint Test E
PDM
B12FF:11
Rear Door Switch Illumination: Circuit Short To Ground
GO to Pinpoint Test H
PDM
B12FF:15
Rear Door Switch Illumination: Circuit Short To Battery or Open
GO to Pinpoint Test H
PDM
U2010:11
Switch Illumination: Circuit Short to Ground
GO to Pinpoint Test F
PDM
U2010:15
Switch Illumination: Circuit Short To Battery or Open
GO to Pinpoint Test F
Symptom Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices...
Overview
The power liftgate feature allows power opening and closing of the liftgate using any of the following methods:
The front power liftgate switch (located on the instrument panel).
The rear interior power liftgate switch (located on the bottom of the liftgate trim panel) (close only)...