Lincoln Aviator: Customer Assistance / Getting Assistance Outside the U.S. and Canada
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded fuel
or petrol/gas engines or the proper sulfur
fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact our
Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using improper fuels may also result in
difficulty importing your vehicle back into the
United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands and/or
Puerto Rico, Central America, the Caribbean,
and Israel and the Middle East, contact the
nearest authorized dealer. If the authorized
dealer cannot help you, contact the
corresponding Ford Customer Assistance
Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:


If you buy your vehicle in North America and
then relocate to any of the above locations,
register your vehicle identification number
(VIN) and new address with Ford Global
Trade Services by emailing,
expcso@ford.com.
If you are in another foreign country, contact
the nearest authorized dealer. In the event
your inquiry is unresolved, communicate your
concern with the dealership’s Sales Manager,
Service Manager or Customer Relations
Manager. If you require additional assistance
or clarification, please contact the respective
Customer Relationship Center as previously
listed.
Customers in the U.S. should call 1-800-392-3673.
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP)...
To order the publications in this portfolio,
contact Helm, LLC at:
HELM, LLC
47911 Halyard Drive, Suite 200
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a...
Other information:
Diagnostic Trouble Code (DTC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Diagnostic Trouble Code Chart
Module
DTC
Description
Action
GSM
P0562:00
System Voltage Low: No Sub Type Information
GO to Pinpoint Test B
GSM
P0563:00
System Voltage High: No Sub Type Information
GO to Pinpoint Test C
GSM
P0605:00
Internal Control Module Read Only Memory (ROM) Error: No Sub Type Information
GO to Pinpoint Test L
GSM
P0606:00
Control Module Processor: No Sub Type Information
GO to Pinpoint Test L
GSM
P0607:00
Control Module Performance: No Sub Type Information
GO to Pinpoint Test L
GSM
P06B8:00
Internal Control Module Non-Volatile Random Access Memory (NVRAM) Error: No Sub Type Information
GO to Pinpoint Test L
GSM
P07EC:00
Transmission Range Multi-Function Select Circuit: No Sub Type Information
GO to Pinpoint Test J
GSM
P07ED:00
Transmission Range Multi-Function Select Circuit Stuck: No Sub Type Information
GO to Pinpoint Test J
GSM
P0814:00
Transmission Range Display Circuit: No Sub Type Information
GO to Pinpoint Test I
GSM
P164E:00
Internal Control Module Transmission Range Select Performance: No Sub Type Information
GO to Pinpoint Test L
GSM
P166B:00
Drivers Door Status Correlation: No Sub Type Information
GO to Pinpoint Test H
GSM
U0100:00
Lost Communication With ECM/PCM "A": No Sub Type Information
GO to Pinpoint Test G
GSM
U0100:87
Lost Communication With ECM/PCM "A": Missing Message
GO to Pinpoint Test G
GSM
U0121:00
Lost Communication With Anti-Lock Brake System (ABS) Control Module "A": No Sub Type Information
GO to Pinpoint Test F
GSM
U0140:00
Lost Communication With Body Control Module: No Sub Type Information
GO to Pinpoint Test E
GSM
U0155:00
Lost Communication With Instrument Panel Cluster (IPC) Control Module: No Sub Type Information
GO to Pinpoint Test D
GSM
U0203:00
Lost Communication With Door Control Module "E": No Sub Type Information
GO to Pinpoint Test H
GSM
U0301:00
Software Incompatibility with ECM/PCM: No Sub Type Available
GO to Pinpoint Test M
GSM
U0401:00
Invalid Data Received from ECM/PCM A: No Sub Type Information
GO to Pinpoint Test N
GSM
U0422:00
Invalid Data Received From Body Control Module: No Sub Type Information
GO to Pinpoint Test N
GSM
U0504:00
Invalid Data Received From Door Control Module "E": No Sub Type Information
GO to Pinpoint Test H
GSM
U1011:00
Invalid Internal Control Module Monitoring Data Received from ECM/PCM: No Sub Type Information
GO to Pinpoint Test O
GSM
U101F:00
Invalid Internal Control Module Monitoring Data Received from ECM/PCM: No Sub Type Information
GO to Pinpoint Test O
Global Customer Symptom Code (GCSC) Chart
Global Customer Symptom Code Chart
Customer Symptom
Action
Start/Run/Move > Moving > Paddle Shift > Inoperative
GO to Pinpoint Test K
Start/Run/Move > Moving > Gear Selector > Return to Park
GO to Pinpoint Test Q
Start/Run/Move > Moving > Gear Selector > Return to Park
GO to Pinpoint Test R
Start/Run/Move > Moving > Engagement Quality > Park
GO to Pinpoint Test P
Start/Run/Move > Moving > Engagement Quality > Park
GO to Pinpoint Test S
Start/Run/Move > Moving > Gear Selector > Progressive Range Selection
GO to Pinpoint Test A
Pinpoint Tests
PINPOINT TEST A : PROGRESSIVE RANGE SELECTION DOES NOT OPERATE CORRECTLY
Refer to Wiring Diagrams Cell 30 for schematic and connector information...
Note: Only use MERCON® ULV transmission
fluid for automatic transmissions that require
MERCON® ULV transmission fluid. The use
of any other fluid could cause transmission
damage.
Capacities
1 Approximate dry fill capacity. Actual amount could vary during fluid
changes...