Lincoln Aviator: Customer Assistance / Getting Assistance Outside the U.S. and Canada
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded fuel
or petrol/gas engines or the proper sulfur
fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact our
Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using improper fuels may also result in
difficulty importing your vehicle back into the
United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands and/or
Puerto Rico, Central America, the Caribbean,
and Israel and the Middle East, contact the
nearest authorized dealer. If the authorized
dealer cannot help you, contact the
corresponding Ford Customer Assistance
Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:


If you buy your vehicle in North America and
then relocate to any of the above locations,
register your vehicle identification number
(VIN) and new address with Ford Global
Trade Services by emailing,
expcso@ford.com.
If you are in another foreign country, contact
the nearest authorized dealer. In the event
your inquiry is unresolved, communicate your
concern with the dealership’s Sales Manager,
Service Manager or Customer Relations
Manager. If you require additional assistance
or clarification, please contact the respective
Customer Relationship Center as previously
listed.
Customers in the U.S. should call 1-800-392-3673.
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP)...
To order the publications in this portfolio,
contact Helm, LLC at:
HELM, LLC
47911 Halyard Drive, Suite 200
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a...
Other information:
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the vehicle
from the engine and exhaust system heat
and noise...
Diagnostic Trouble Code (DTC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Diagnostic Trouble Code Chart
Module
DTC
Description
Action
HUD
U0100:00
Lost Communication With ECM/PCM "A":No Sub Type Information
GO to Pinpoint Test J
HUD
U0140:00
Lost Communication With Body Control Module:No Sub Type Information
GO to Pinpoint Test K
HUD
U0164:00
Lost Communication With HVAC Control Module:No Sub Type Information
GO to Pinpoint Test M
HUD
U0208:00
Lost Communication With "Seat Control Module A":No Sub Type Information
GO to Pinpoint Test N
HUD
U0212:00
Lost Communication With Steering Column Control Module:No Sub Type Information
GO to Pinpoint Test O
HUD
U0232:00
Lost Communication With Side Obstacle Detection Control Module "A":No Sub Type Information
GO to Pinpoint Test P
HUD
U0233:00
Lost Communication With Side Obstacle Detection Control Module "B":No Sub Type Information
GO to Pinpoint Test P
HUD
U0238:00
Lost Communication With Digital Audio Control Module "D":No Sub Type Information
GO to Pinpoint Test Q
HUD
U023A:00
Lost Communication With Image Processing Module A:No Sub Type Information
GO to Pinpoint Test R
HUD
U0401:00
Invalid Data Received from ECM/PCM A:No Sub Type Information
GO to Pinpoint Test J
HUD
U0401:81
Invalid Data Received from ECM/PCM A:Invalid Serial Data Received
GO to Pinpoint Test J
HUD
U0401:82
Invalid Data Received from ECM/PCM A:Alive/Sequence Counter Incorrect/Not Updated
GO to Pinpoint Test J
HUD
U0405:56
Invalid Data Received From Cruise Control Module:Invalid/Incompatible Configuration
GO to Pinpoint Test S
HUD
U0424:00
Invalid Data Received From HVAC Control Module:No Sub Type Information
GO to Pinpoint Test M
HUD
U0424:81
Invalid Data Received From HVAC Control Module:Invalid Serial Data Received
GO to Pinpoint Test M
HUD
U0424:82
Invalid Data Received From HVAC Control Module:Alive/Sequence Counter Incorrect/Not Updated
GO to Pinpoint Test M
HUD
U0429:00
Invalid Data Received From Steering Column Control Module:No Sub Type Information
GO to Pinpoint Test O
HUD
U0429:82
Invalid Data Received From Steering Column
Control Module:Alive/Sequence Counter Incorrect/Not Updated
GO to Pinpoint Test O
HUD
U0431:00
Invalid Data Received From Body Control Module "A":No Sub Type Information
GO to Pinpoint Test K
HUD
U0509:82
Invalid Data Received From "Seat Control Module A":Alive/Sequence Counter Incorrect/Not Updated
GO to Pinpoint Test N
HUD
U2100:00
Initial Configuration Not Complete:No Sub Type Information
GO to Pinpoint Test T
HUD
U2300:55
Central Configuration:Not Configured
GO to Pinpoint Test S
HUD
U3000:04
Control Module:System Internal Failures
GO to Pinpoint Test U
HUD
U3000:41
Control Module:General Checksum Failure
GO to Pinpoint Test U
HUD
U3000:42
Control Module:General Memory Failure
GO to Pinpoint Test U
HUD
U3000:47
Control Module:Watchdog/Safety µC Failure
GO to Pinpoint Test U
HUD
U3000:49
Control Module:Internal Electronic Failure
GO to Pinpoint Test U
HUD
U3001:98
Control Module Improper Shutdown Performance:Component Or System Over Temperature
GO to Pinpoint Test V
HUD
U3003:16
Battery Voltage:Circuit Voltage Below Threshold
GO to Pinpoint Test X
HUD
U3003:17
Battery Voltage:Circuit Voltage Above Threshold
GO to Pinpoint Test Y
HUD
U300A:64
Ignition Switch:Signal Plausibility Failure
GO to Pinpoint Test W
Symptom Chart
Symptom Chart: HUD
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices...