Lincoln Aviator: Customer Assistance / Getting Assistance Outside the U.S. and Canada
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded fuel
or petrol/gas engines or the proper sulfur
fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact our
Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using improper fuels may also result in
difficulty importing your vehicle back into the
United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands and/or
Puerto Rico, Central America, the Caribbean,
and Israel and the Middle East, contact the
nearest authorized dealer. If the authorized
dealer cannot help you, contact the
corresponding Ford Customer Assistance
Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:


If you buy your vehicle in North America and
then relocate to any of the above locations,
register your vehicle identification number
(VIN) and new address with Ford Global
Trade Services by emailing,
expcso@ford.com.
If you are in another foreign country, contact
the nearest authorized dealer. In the event
your inquiry is unresolved, communicate your
concern with the dealership’s Sales Manager,
Service Manager or Customer Relations
Manager. If you require additional assistance
or clarification, please contact the respective
Customer Relationship Center as previously
listed.
Customers in the U.S. should call 1-800-392-3673.
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP)...
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Or to order a free publication catalog, call
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Other information:
Special Tool(s) /
General Equipment
204-D081A
(204-D081)
Tire Pressure Monitor (TPMS)
Ford Diagnostic Equipment
Programming
NOTE:
The TPMS can be placed into learn mode using a diagnostic scan tool or manually where a diagnostic scan tool is not available...
Diagnostic Trouble Code (DTC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Diagnostic Trouble Code Chart
Module
DTC
Description
Action
APIM
C1001:01
Vision System Camera:General Electrical Failure
GO to Pinpoint Test A
APIM
C1001:01
Vision System Camera:General Electrical Failure
GO to Pinpoint Test J
APIM
C1001:02
Vision System Camera:General Signal Failure
GO to Pinpoint Test A
APIM
C1001:1C
Vision System Camera:Circuit Voltage Out Of Range
GO to Pinpoint Test A
APIM
C1001:4B
Vision System Camera:Over Temperature
GO to Pinpoint Test H
APIM
C1001:55
Vision System Camera:Not Configured
GO to Pinpoint Test I
APIM
C1001:81
Vision System Camera:Invalid Serial Data Received
GO to Pinpoint Test A
APIM
C1001:87
Vision System Camera:Missing Message
GO to Pinpoint Test A
IPMB
B115E:31
Camera Module:No Signal
GO to Pinpoint Test L
IPMB
B115E:49
Camera Module:Internal Electronic Failure
GO to Pinpoint Test T
IPMB
B12BE:31
Left Front Camera:No Signal
GO to Pinpoint Test N
IPMB
B12BE:49
Left Front Camera:Internal Electronic Failure
GO to Pinpoint Test U
IPMB
B12BF:31
Right Front Camera:No Signal
GO to Pinpoint Test O
IPMB
B12BF:49
Right Front Camera:Internal Electronic Failure
GO to Pinpoint Test V
IPMB
B148E:31
Front Camera:No Signal
GO to Pinpoint Test M
IPMB
B148E:49
Front Camera:Internal Electronic Failure
GO to Pinpoint Test W
IPMB
B14A5:11
Multi-Camera View Switch:Circuit Short To Ground
GO to Pinpoint Test P
IPMB
C1001:78
Vision System Camera:Alignment Or Adjustment Incorrect
GO to Pinpoint Test X
IPMB
U0100:00
Lost Communication With ECM/PCM "A":No Sub Type Information
GO to Pinpoint Test Y
IPMB
U0121:00
Lost Communication With Anti-Lock Brake System (ABS) Control Module:No Sub Type Information
GO to Pinpoint Test Z
IPMB
U0121:87
Lost Communication With Anti-Lock Brake System (ABS) Control Module "A":Missing Message
GO to Pinpoint Test Z
IPMB
U0131:00
Lost Communication With Power Steering Control Module:No Sub-Type Information
GO to Pinpoint Test AA
IPMB
U0131:87
Lost Communication With Power Steering Control Module "A":Missing Message
GO to Pinpoint Test AA
IPMB
U0138:00
Lost Communication with All Terrain Control Module:No Sub Type Information
GO to Pinpoint Test AB
IPMB
U0140:00
Lost Communication With Body Control Module:No Sub Type Information
GO to Pinpoint Test AC
IPMB
U0146:00
Lost Communication With Gateway "A":No Sub Type Information
GO to Pinpoint Test AD
IPMB
U0212:00
Lost Communication With Steering Column Control Module:No Sub Type Information
GO to Pinpoint Test AJ
IPMB
U0253:87
Lost Communication With Accessory Protocol Interface Module:Missing Message
GO to Pinpoint Test AK
IPMB
U0293:00
Lost Communication with Hybrid/EV Powertrain Control Module:No Sub Type Information
GO to Pinpoint Test Y
IPMB
U0300:57
Internal Control Module Software Incompatibility:Invalid/Incompatible Software Component
GO to Pinpoint Test AN
IPMB
U0401:00
Invalid Data Received from ECM/PCM A:No Sub Type Information
GO to Pinpoint Test Y
IPMB
U0415:00
Invalid Data Received from Anti-Lock Brake System (ABS) Control Module "A":No Sub Type Information
GO to Pinpoint Test Z
IPMB
U0420:00
Invalid Data Received from Power Steering Control Module "A":No Sub Type Information
GO to Pinpoint Test AA
IPMB
U0422:00
Invalid Data Received From Body Control Module:No Sub Type Information
GO to Pinpoint Test AC
IPMB
U0423:82
Invalid Data Received from Instrument Panel
Cluster Control Module:Alive/Sequence Counter Incorrect/Not Updated
GO to Pinpoint Test AE
IPMB
U0424:00
Invalid Data Received From HVAC Control Module:No Sub Type Information
GO to Pinpoint Test AF
IPMB
U0424:82
Invalid Data Received From HVAC Control Module:Alive/Sequence Counter Incorrect/Not Updated
GO to Pinpoint Test AF
IPMB
U0428:00
Invalid Data Received From Steering Angle Sensor Module:No Sub Type Information
GO to Pinpoint Test AG
IPMB
U0485:82
Invalid Data Received From Radio:Alive/Sequence Counter Incorrect/Not Updated
GO to Pinpoint Test AH
IPMB
U0553:82
Invalid Data Received From Lighting Control
Module-Rear "B":Alive/Sequence Counter Incorrect/Not Updated
GO to Pinpoint Test AI
IPMB
U0554:00
Invalid Data Received From Accessory Protocol Interface Module:No Sub Type Information
GO to Pinpoint Test AK
IPMB
U0554:82
Invalid Data Received From Accessory
Protocol Interface Module:Alive/Sequence Counter Incorrect/Not Updated
GO to Pinpoint Test AK
IPMB
U0594:00
Invalid Data Received From Hybrid/EV Powertrain Control Module:No Sub Type Information
GO to Pinpoint Test Y
IPMB
U1000:11
Solid State Driver Protection Active -Driver Disabled:Circuit Short To Ground
GO to Pinpoint Test AL
IPMB
U2024:41
Control Module Cal-Config Data:General Checksum Failure
GO to Pinpoint Test AM
IPMB
U2100:00
Initial Configuration Not Complete:No Sub Type Information
GO to Pinpoint Test AM
IPMB
U2101:00
Control Module Configuration Incompatible:No Sub Type Information
GO to Pinpoint Test AM
IPMB
U3000:42
Control Module:General Memory Failure
GO to Pinpoint Test AN
IPMB
U3000:49
Control Module:Internal Electronic Failure
GO to Pinpoint Test AN
Symptom Chart(s)
Rear Only Parking Aid Camera
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices...