Lincoln Aviator 2020-2022 Owners Manual / Customer Assistance / Utilizing the Mediation/Arbitration Program (Canada Only)

Lincoln Aviator: Customer Assistance / Utilizing the Mediation/Arbitration Program (Canada Only)

For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

The CAMVAP program is a straight forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.

In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada.

CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.

    The Better Business Bureau (BBB) Auto Line Program (U.S. Only)

    Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services you need section, you may be eligible to participate in the BBB AUTO LINE program...

    Getting Assistance Outside the U.S. and Canada

    Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel or petrol/gas engines or the proper sulfur fuel for diesel engines...

    Other information:

    Lincoln Aviator 2020-2022 Service Manual: Description and Operation - Passive Anti-Theft System (PATS) - Overview


    Overview The PATS deters the vehicle from theft by preventing the vehicle from starting unless a valid programmed key is detected inside the vehicle when the START/STOP button is pressed. The PATS does not disable an already running vehicle. Backup Starting NOTE: There are certain areas within the vehicle where the passive key may not be detected and the message center displays No Key Detected...

    Lincoln Aviator 2020-2022 Owners Manual: Front Interior Lamp


    The front interior lamp switches are on the overhead console. Note: The position of each button on the overhead console depends on your vehicle. All Lamps On or Off Press to switch all interior lamps on or off. Individual Map Lamps Touch the lamp lens to switch the map lamps on and off...

    Categories

    Seatbelt Height Adjustment

    WARNING: Position the seatbelt height adjuster so that the seatbelt rests across the middle of your shoulder. Failure to adjust the seatbelt correctly could reduce its effectiveness and increase the risk of injury in a crash.

    Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder. Slide the adjuster up to raise the belt. Press the button and slide it down to lower the belt.

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