Lincoln Aviator: Customer Assistance / Getting the Services You Need
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line provides warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized to
perform all warranty repairs. This means that,
depending on the warranty repair needed,
you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle to
the authorized dealer. Repairs are made
using Lincoln or Motorcraft parts, or
remanufactured or other parts that are
authorized by Lincoln.
Away From Home
If you are away from home when your vehicle
needs service, contact the Lincoln Client
Relationship Center or use the online
resources listed below to find the nearest
authorized dealer.
In the United States:
Mailing address
Lincoln Motor Company
Client Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-521-4140
TDD for the hearing impaired: 1-800-232-5952
Web Address www.LincolnOwner.com
These are some of the items that can be
found online:
- United States dealer locator by Dealer
Name, City, State or ZIP Code.
- Owner Manuals.
- Maintenance Schedules.
- Recalls.
- Lincoln Extended Service Plans.
- Lincoln Original Accessories.
- Service specials and promotions.
In Canada:
Mailing address
Lincoln Client Relationship Centre
Lincoln Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 1C8
Telephone
1-800-387-9333
TDD for the hearing impaired: 1-888-658-6805
Web Address www.LincolnCanada.com
Online Resources
Twitter
@LincolnClientCA
Instagram
@LincolnMotorCA
Facebook
/LincolnClientCA
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are receiving,
follow these steps:
- Contact your Sales Representative or
Service Advisor at your selling or
servicing authorized dealer.
- If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
- If you require assistance or clarification
on Lincoln Motor Company policies,
please contact the Lincoln Client
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Client Relationship
Center:
- Vehicle Identification Number.
- Your telephone number (home and
business).
- The name of the authorized dealer and
city where located.
- The vehicle’s current odometer reading.
In some states, you must directly notify
Lincoln in writing before pursuing remedies
under your state’s warranty laws. Lincoln is
also allowed a final repair attempt in some
states.
In the United States, a warranty dispute must
be submitted to the BBB AUTO LINE before
taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by
state law, before pursuing replacement or
repurchase remedies provided by certain
state laws. This dispute handling procedure
is not required prior to enforcing state
created rights or other rights which are
independent of the Magnuson-Moss
Warranty Act or state replacement or
repurchase laws.
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle’s applicable
express warranty after a reasonable number
of attempts, the manufacturer shall be
required to either replace the vehicle with
one substantially identical or repurchase the vehicle and reimburse the buyer in
an
amount equal to the actual price paid or
payable by the consumer (less a reasonable
allowance for consumer use)...
Other information:
Diagnostic Trouble Code (DTC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Diagnostic Trouble Code Chart
Module
DTC
Description
Action
ABS
B1111:4B
Electric Park Brake Enable:Over Temperature
GO to Pinpoint Test F
ABS
B1111:53
Electric Park Brake Enable:Deactivated
GO to Pinpoint Test G
ABS
B1111:54
Electric Park Brake Enable:Missing Calibration
GO to Pinpoint Test E
ABS
C0609:01
Park Brake Switch Circuit:General Electrical Failure
GO to Pinpoint Test B
ABS
C0616:9A
Park Brake Control Module Control Circuit Performance:Component or System Operating Conditions
GO to Pinpoint Test B
ABS
C1034:01
Park Brake:General Electrical Failure
GO to Pinpoint Test B
ABS
C1034:07
Park Brake:Mechanical Failures
GO to Pinpoint Test K
ABS
C1034:13
Park Brake:Circuit Open
GO to Pinpoint Test B
ABS
C1034:25
Park Brake:Signal Shape/Waveform Failure
GO to Pinpoint Test B
ABS
C1034:2F
Park Brake:Signal Erratic
GO to Pinpoint Test B
ABS
C1034:47
Park Brake:Watchdog/Safety µC Failure
GO to Pinpoint Test B
ABS
C1034:48
Park Brake:Supervision Software Failure
GO to Pinpoint Test B
ABS
C1034:57
Park Brake:Invalid/Incompatible Software Component
GO to Pinpoint Test B
ABS
C1034:71
Park Brake:Actuator Stuck
GO to Pinpoint Test C
ABS
C1034:77
Park Brake:Commanded Position Not Reachable
GO to Pinpoint Test C
ABS
C1034:78
Park Brake:Alignment Or Adjustment Incorrect
GO to Pinpoint Test H
ABS
C1034:97
Park Brake:Component or System Operation Obstructed or Blocked
GO to Pinpoint Test D
ABS
C1A43:98
Motor Supply:Component or System Over Temperature
GO to Pinpoint Test D
ABS
C2005:18
Right Actuator:Circuit Current Below Threshold
GO to Pinpoint Test D
ABS
C2005:19
Right Actuator:Circuit Current Above Threshold
GO to Pinpoint Test D
ABS
C2005:77
Right Actuator:Commanded Position Not Reachable
GO to Pinpoint Test C
ABS
C2005:78
Right Actuator:Alignment Or Adjustment Incorrect
GO to Pinpoint Test A
ABS
C2006:18
Left Actuator:Circuit Current Below Threshold
GO to Pinpoint Test D
ABS
C2006:19
Left Actuator:Circuit Current Above Threshold
GO to Pinpoint Test D
ABS
C2006:77
Left Actuator:Commanded Position Not Reachable
GO to Pinpoint Test C
ABS
C2006:78
Left Actuator:Alignment Or Adjustment Incorrect
GO to Pinpoint Test A
ABS
C2007:13
Right Motor:Circuit Open
GO to Pinpoint Test D
ABS
C2007:1C
Right Motor:Circuit Voltage Out Of Range
GO to Pinpoint Test D
ABS
C2007:92
Right Motor:Performance Or Incorrect Operation
GO to Pinpoint Test D
ABS
C2008:13
Left Motor:Circuit Open
GO to Pinpoint Test D
ABS
C2008:1C
Left Motor:Circuit Voltage Out Of Range
GO to Pinpoint Test D
ABS
C2008:92
Left Motor:Performance Or Incorrect Operation
GO to Pinpoint Test D
ABS
U2002:00
Switch:No Sub Type Information
GO to Pinpoint Test J
ABS
U2002:47
Switch:Watchdog/Safety µC Failure
GO to Pinpoint Test B
Symptom Chart(s)
Symptom Chart: Parking Brake and Actuation
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices...
WARNING: Do not place objects or
mount equipment on or near the airbag
cover, on the side of the front or rear
seatbacks, or in areas that may come into
contact with a deploying airbag. Failure to
follow these instructions may increase the
risk of personal injury in the event of a
crash...