Lincoln Aviator: Customer Assistance / In California (U.S. Only)
California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 mi (29,000 km), whichever occurs first:
- Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR
- Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR
- The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time).
In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes.
Getting the Services You Need
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line provides warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure your
continued satisfaction...
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
Your satisfaction is important to Ford Motor
Company and to your dealer. If a warranty
concern has not been resolved using the
three-step procedure outlined earlier in this
chapter in the Getting the Services you need
section, you may be eligible to participate in
the BBB AUTO LINE program...
Other information:
Lincoln Aviator 2020-2026 Service Manual: Removal and Installation - High Voltage Low Current Fuse - Plug-In Hybrid Electric Vehicle (PHEV)
Removal WARNING: To prevent the risk of high-voltage shock, always follow precisely all warnings and service instructions, including instructions to depower the system. The high-voltage system utilizes approximately 450 volts DC, provided through high-voltage cables to its components and modules...
Lincoln Aviator 2020-2026 Service Manual: Diagnosis and Testing - Direct Current/Direct Current (DC/DC) Converter Control Module
Diagnostic Trouble Code (DTC) Chart Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation). Diagnostic Trouble Code Chart Module DTC Description Action DCDC P0A94:4B DC/DC Converter "A" Performance: Over Temperature GO to Pinpoint Test C DCDC P0D32:00 DC/DC Converter Over Temperature: No Sub Type Information GO to Pinpoint Test C DCDC P0E56:00 DC/DC Converter Input Voltage Too Low: No Sub Type Information GO to Pinpoint Test D DCDC P0E56:13 DC/DC Converter Input Voltage Too Low: Circuit Open GO to Pinpoint Test D DCDC P0E57:00 DC/DC Converter Input Voltage Too High: No Sub Type Information GO to Pinpoint Test E DCDC U0100:00 Lost Communication With ECM/PCM "A": No Sub Type Information GO to Pinpoint Test I DCDC U0111:00 Lost Communication With Battery Energy Control Module "A": No Sub Type Information GO to Pinpoint Test J DCDC U0412:00 Invalid Data Received From Battery Energy Control Module "A": No Sub Type Information GO to Pinpoint Test K DCDC U3000:04 Control Module: System Internal Failures GO to Pinpoint Test L DCDC U3000:41 Control Module: General Checksum Failure GO to Pinpoint Test M DCDC U3000:42 Control Module: General Memory Failure GO to Pinpoint Test M DCDC U3000:45 Control Module: Program Memory Failure GO to Pinpoint Test M DCDC U3000:49 Control Module: Internal Electronic Failure GO to Pinpoint Test M DCDC U3000:96 Control Module: Component Internal Failure GO to Pinpoint Test N DCDC U3003:16 Battery Voltage: Circuit Voltage Below Threshold GO to Pinpoint Test F DCDC U3003:17 Battery Voltage: Circuit Voltage Above Threshold GO to Pinpoint Test G DCDC U3003:62 Battery Voltage: Signal Compare Failure GO to Pinpoint Test H Global Customer Symptom Code (GCSC) Chart Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices...
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- Locking and Unlocking
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Activating Intelligent Access
The intelligent access key must be within 3 ft (1 m) of the door or luggage compartment you intend to lock or unlock.
At a Door
Electronic door handles are on each door. Gently depress the switch inside the exterior door handle to unlock and open the door. An unlock symbol illuminates on the door window trim indicating your vehicle is unlocked.
