Lincoln Aviator: Customer Assistance / In California (U.S. Only)

California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle.

California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 mi (29,000 km), whichever occurs first:

  1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR
  2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR
  3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time).

In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address:

Ford Motor Company

16800 Executive Plaza Drive

Mail Drop 3NE-B

Dearborn, MI 48126

You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes.

    Getting the Services You Need

    Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line provides warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction...

    The Better Business Bureau (BBB) Auto Line Program (U.S. Only)

    Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services you need section, you may be eligible to participate in the BBB AUTO LINE program...

    Other information:

    Lincoln Aviator 2020-2026 Service Manual: Diagnosis and Testing - Charging System


    Diagnostic Trouble Code (DTC) Chart Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).   Diagnostic Trouble Code Chart Module   DTC Description Action   BCM B11DB:02 Battery Monitoring Module "A": General Signal Failure   GO to Pinpoint Test F   BCM B11DB:08 Battery Monitoring Module "A": Bus Signal/Message Failures   GO to Pinpoint Test F   BCM B11DB:09 Battery Monitoring Module "A": Component Failures   GO to Pinpoint Test F   BCM B11DB:11 Battery Monitoring Module "A": Circuit Short To Ground   GO to Pinpoint Test F   BCM B11DB:49 Battery Monitoring Module "A": Internal Electronic Failure   GO to Pinpoint Test I   BCM B11DB:55 Battery Monitoring Module "A": Not Configured   GO to Pinpoint Test J   BCM B1489:11 Battery Monitoring System (BMS) Sensor Power: Circuit Short To Ground   GO to Pinpoint Test F   PCM P0562:00 System Voltage Low: No Sub Type Information   GO to Pinpoint Test B   PCM P0563:00 System Voltage High: No Sub Type Information   GO to Pinpoint Test A   PCM P065B:00 Generator "A" Control Circuit Range/Performance: No Sub Type Information   GO to Pinpoint Test B   PCM P065C:00 Generator "A" Mechanical Performance: No Sub Type Information   GO to Pinpoint Test B   PCM P0A3B:00 Generator "A" Over Temperature: No Sub Type Information   GO to Pinpoint Test K   PCM P0A5A:00 Generator Current Sensor Circuit Range/Performance: No Sub Type Information   GO to Pinpoint Test E   PCM P0A5B:00 Generator Current Sensor Circuit Low: No Sub Type Information   GO to Pinpoint Test E   PCM P0A5C:00 Generator Current Sensor Circuit High: No Sub Type Information   GO to Pinpoint Test E   PCM U012D:00 Lost Communication With Generator "A" Control Module: No Sub Type Information   GO to Pinpoint Test G   PCM U042E:00 Invalid Data Received From Generator "A" Control Module: No Sub Type Information   GO to Pinpoint Test G Inspection and Verification Verify the customer concern by operating the charging system...

    Lincoln Aviator 2020-2026 Service Manual: Diagnosis and Testing - Low One-Way Clutch Assembly


    Low One Way Clutch For low one way clutch operation, REFER to: Low One-Way Clutch Assembly (307-01A Automatic Transmission - 10-Speed Automatic Transmission – 10R60, Description and Operation). NOTICE: Do not clean with water or with water-based solvents...

    Categories

    Activating Intelligent Access

    The intelligent access key must be within 3 ft (1 m) of the door or luggage compartment you intend to lock or unlock.

    At a Door

    Electronic door handles are on each door. Gently depress the switch inside the exterior door handle to unlock and open the door. An unlock symbol illuminates on the door window trim indicating your vehicle is unlocked.

    Lincoln Aviator. Activating Intelligent Access

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