Lincoln Aviator: High Voltage Battery Charging System / Diagnosis and Testing - High Voltage Battery Charging System - Plug-In Hybrid Electric Vehicle (PHEV)

• A module does not respond to a diagnostic scan tool

• Fuse(s)

• 12-volt Batteries

• Wiring, terminals or connectors

• SOBDM

• Go to the appropriate symptom chart.
  REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
  

• A module does not respond to a diagnostic scan tool after attempting to program or configure the module.

• Refer to the Pinpoint Test

• GO to Pinpoint Test AF

• Charger Service Required cluster message notification

• Refer to the Pinpoint Test

• GO to Pinpoint Test AG

• NOTE: Determine if the customers Electric Vehicle Supply Equipment (EVSE) is a APTIV identified by three indicators on the main body or a TurboCord identified by an integrated power outlet plug with two indicators.

• TurboCord EVSE - Red trouble indicator illuminates (solid or blinking) or blue status indicator LED does not illuminate while plugged into power outlet and vehicle, or vehicle does not appear to charge when plugged in with no Diagnostic Trouble Codes (DTCs) in the SOBDM or BECM

• Refer to the Pinpoint Test

• GO to Pinpoint Test AH

• APTIV EVSE -Vehicle does not appear to charge and EVSE indicators are not illuminated: Green power indicator - OFF, Red triangle indicator - OFF, Amber outlet indicator - OFF

• Refer to the Pinpoint Test

• GO to Pinpoint Test AI

• APTIV EVSE -Vehicle does not appear to charge and EVSE displays the following: Green power indicator - ON, Red triangle indicator - OFF Amber outlet indicator - OFF

• Refer to the Pinpoint Test

• GO to Pinpoint Test AJ

• APTIV EVSE -Vehicle does not appear to charge and EVSE displays the following fault: Red triangle indicator - FLASHING, Amber outlet indicator - ON, Green power indicator - ON

• Refer to the Pinpoint Test

• GO to Pinpoint Test AK

• APTIV EVSE -Vehicle does not appear to charge and EVSE displays the following fault: Green power indicator - ON, Red triangle indicator - OFF Amber outlet indicator - FLASHING

• Refer to the Pinpoint Test

• GO to Pinpoint Test AL

• APTIV EVSE -Vehicle does not appear to charge and EVSE displays the following fault: Green power indicator - ON, Red triangle indicator - ON (SOLID), Amber outlet indicator - FLASHING

• Refer to the Pinpoint Test

• GO to Pinpoint Test AM

• APTIV EVSE -Vehicle does not appear to charge and EVSE displays the following fault: Green power indicator - ON, Red triangle indicator - FLASHING, Amber outlet indicator - FLASHING

• Refer to the Pinpoint Test

• GO to Pinpoint Test AN

• APTIV EVSE -Vehicle does not appear to charge and EVSE displays the following fault: Green power indicator - ON, Red triangle indicator - ON (SOLID), Amber outlet indicator - FLASHING

• Refer to the Pinpoint Test

• GO to Pinpoint Test AO

• APTIV EVSE -Vehicle does not appear to charge and EVSE displays the following fault: Green power indicator - ON, Red triangle indicator - FLASHING, Amber outlet indicator - OFF

• Refer to the Pinpoint Test

• GO to Pinpoint Test AP

• APTIV EVSE -Vehicle does not appear to charge and EVSE displays the following fault: Green power indicator - ON, Red triangle indicator - ON (SOLID), Amber outlet indicator - OFF

• Refer to the Pinpoint Test

• GO to Pinpoint Test AQ

• APTIV EVSE -Vehicle does not appear to charge and EVSE displays the following fault: Green power indicator - ON, Red triangle indicator - FLASHING (2 flashes pause/repeat), Amber outlet indicator - OFF

• Refer to the Pinpoint Test

• GO to Pinpoint Test AS

• APTIV EVSE -Vehicle does not appear to charge and EVSE displays the following fault: Green power indicator - ON, Red triangle indicator - FLASHING (3 flashes pause/repeat), Amber outlet indicator - OFF

• Refer to the Pinpoint Test

• GO to Pinpoint Test AT

• APTIV EVSE -Vehicle does not appear to charge and EVSE displays the following fault: Green power indicator - ON, Red triangle indicator - FLASHING (4 flashes pause/repeat), Amber outlet indicator - OFF

• Refer to the Pinpoint Test

• GO to Pinpoint Test AU

• APTIV EVSE -Vehicle does not appear to charge and EVSE displays the following fault: Green power indicator - ON, Red triangle indicator - FLASHING (5 flashes pause/repeat), Amber outlet indicator - OFF

• Refer to the Pinpoint Test

• GO to Pinpoint Test AV

• APTIV EVSE -Vehicle does not appear to charge and EVSE displays the following fault: Green power indicator - ON, Red triangle indicator - FLASHING (6 flashes pause/repeat), Amber outlet indicator - OFF

• Refer to the Pinpoint Test

• GO to Pinpoint Test AW

• APTIV EVSE -Vehicle does not appear to charge and EVSE displays the following fault: Green power indicator - ON, Red triangle indicator - FLASHING (7 flashes pause/repeat), Amber outlet indicator - OFF

• Refer to the Pinpoint Test

• GO to Pinpoint Test AR

• CSI (Charge Status Indicator) LED segments indicate a charge status fault or are inoperative

• Refer to the Pinpoint Test

• GO to Pinpoint Test AX

• Customer states length of charge is excessive.

• Refer to the Pinpoint Test

• GO to Pinpoint Test AY

• Vehicle not charging with Electric Vehicle Supply Equipment (EVSE) connected without Diagnostic Trouble Codes (DTCs) in the SOBDM

• Refer to the Pinpoint Test

• GO to Pinpoint Test AZ

Normal Operation and Fault Conditions

When powered on, the SOBDM validates internal software and loads the NVRAM (nonvolatile random-access memory) parameters. If the SOBDM detects the software checksum does not match DTC P064F:00 sets or a NVRAM error occurs DTC P06B8:00 sets. Presence of either DTC illuminates the Charger Service Required indicator in the IPC. DTC P064F:00 results in the CSI (Charge Status Indicator) flashing a fault pattern and the vehicle will not charge.

DTC Fault Trigger Conditions

Possible Sources

• SOBDM software
• SOBDM

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

When the EVSE is plugged into the vehicle charge port the SOBDM monitors the charging system current and voltage requests from the BECM via HS-CAN for rationality faults. If the BECM charging current and voltage requests exceed the BECM maximum charging current and voltage request or if the BECM remains in charge wait status for over 30 seconds. This DTC results in the CSI (Charge Status Indicator) flashing a fault pattern and the vehicle will not charge.

DTC Fault Trigger Conditions

Possible Sources

• BECM fault
• EVSE fault

• Ignition ON.

• Using a diagnostic scan tool, perform BECM self-test.

Normal Operation and Fault Conditions

When the EVSE (Electric Vehicle Supply Equipment) is plugged into the vehicle charge port the EVSE sends a 12-volt static pilot voltage signal to the SOBDM to wake it up. When plugged into an EVSE, a vehicle connects the pilot output to the supply ground through a resistor/diode combination, bringing the pilot test point voltages into the range of a valid response. If the EVSE detects a valid voltage range it will send out a 1KHz square wave and notify the SOBDM that it is ready to send energy. The EVSE adjusts the duty cycle to convey the available AC line current. The SOBDM analyzes the pilot signal duty cycle to determine AC line capacity and the frequency and to make sure it is in the proper range.

DTC Fault Trigger Conditions

Possible Sources

• EVSE
• Wiring, terminals or connectors
• Vehicle charge port
• SOBDM

Visual Inspection and Pre-checks

• Inspect for any visual damage to the EVSE.
• Inspect vehicle charge port for pin damage.

• CONNECT a known good EVSE into the vehicle charge port.

• Using a diagnostic scan tool, view SOBDM PIDs.

  • Access the  SOBDM  and monitor the  BAT_CHRGR_STAT  PID

  • Access the  SOBDM  and monitor the  PILOT_DUTYCYCL (%)  PID

• DISCONNECT EVSE from the vehicle charge port.

• Ignition OFF.

• Depower the high voltage battery system.
  REFER to: High Voltage System De-energizing (414-03A High Voltage Battery, Mounting and Cables, General Procedures).
  

• Disconnect SOBDM C1821C .

• Ignition ON.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821C-2		Ground

• Ignition OFF.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821C-2		Ground

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821C-2		C1002-CP

• Inspect SOBDM C1821C.

• Repair:
  • corrosion (install new connector or terminals – clean module pins)
  • damaged or bent pins – install new terminals/pins
  • pushed-out pins – install new pins as necessary

• Reconnect the SOBDM C1821C. Make sure it seats and latches correctly.

• Ignition ON.

• CONNECT known good EVSE to the vehicle charge port for 1 minute.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, view SOBDM PIDs.

  • Access the  SOBDM  and monitor the  BAT_CHRGR_STAT  PID

  • Access the  SOBDM  and monitor the  PILOT_DUTYCYCL (%)  PID

Normal Operation and Fault Conditions

The SOBDM measures and monitors the output voltage, current, and the output power performance during power conversion. The SOBDM incorporates an internal current and voltage output sensors that are monitored for faults. The voltage and current output monitoring are used to ensure correct operation of the SOBDM while it is charging the high voltage battery.

DTC Fault Trigger Conditions

Possible Sources

• High voltage battery cable
• SOBDM

• Ignition ON.

• Using a diagnostic scan tool, perform BECM self-test.

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• CONNECT a known good EVSE to a AC power outlet and the vehicle charge port. For DTC P0D5C:00 wait 5 minutes. For DTC P0D21:00, P0D23:00, P0D4C:00, P0D51:00, and/or P0D85:00 wait 1 minute.

• Using a diagnostic scan tool, perform SOBDM self-test.

• Ignition OFF.

• Depower the high voltage battery system.
  REFER to: High Voltage System De-energizing (414-03A High Voltage Battery, Mounting and Cables, General Procedures).
  

• Disconnect DCDC C1457A .

• Disconnect SOBDM C1821B .

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821B-A		C1457A-1
  C1821B-B		C1457A-4

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821B-A		C1821B-B
  C1821B-A		C1821B-1S (shield)
  C1821B-B		C1821B-1S (shield)

• Ignition OFF.

• Disconnect and inspect all SOBDM connectors.

• Repair:
  • corrosion – (install new connector or terminals – clean module pins)
  • damaged or bent pins – install new terminals/pins
  • pushed-out pins – install new pins as necessary

• Reconnect the SOBDM connectors. Make sure they seat and latch correctly.

• Repower the high voltage system.
  REFER to: High Voltage System De-energizing (414-03A High Voltage Battery, Mounting and Cables, General Procedures).
  

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• CONNECT a known good EVSE to a AC power outlet and the vehicle charge port and wait 1 minute.

• DISCONNECT the EVSE from the vehicle charge port.

• Ignition ON.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

The SOBDM is liquid cooled by the motor electronics cooling system that consists of a radiator, coolant hoses, and a coolant pump. The SOBDM monitors its temperature internally. SOBDM requests a coolant flow speed and monitors the coolant pump status from the BECM via HS-CAN. If the temperature increases higher than a calibrated threshold, a P0D8F:00 sets and charging is derated. This DTC is often the result of high environmental temperatures. If the temperature becomes excessive, DTC P0D24:00 sets. The SOBDM stops charging and goes to a fault status until the over-temperature condition clears. Presence of this DTC illuminates the Charger Service Required indicator in the IPC.

DTC Fault Trigger Conditions

Possible Sources

• Low coolant level
• Airlock in system
• Coolant flow restriction
• Electric motor electronics coolant pump
• Electric motor electronics radiator
• Restricted airflow through motor electronics radiator
• BECM
• High ambient temperatures

Visual Inspection and Pre-checks

• Verify no front end damage is present.
• Verify the coolant level is not low.
• Inspect coolant pipes and hoses for kinks, leaks or other damage.
• Inspect for air flow restrictions.

• Ignition OFF.

• Visually inspect the coolant level in the electric powertrain cooling system degas bottle.

• Ignition ON.

• Using a diagnostic scan tool, clear the BECM DTCs.

• Using a diagnostic scan tool, perform BECM self-test.

• Ignition ON.

• Access the  BECM  and control the  COOL_PMP_B_CMD (%)  PID

• Using the scan tool, active command the coolant pump to 100% for 5 minutes. Confirm if the affected coolant pump is running by feeling the pump for vibration.

• Using a diagnostic scan tool, perform BECM self-test.

NOTE: Verify no vehicle front end damage is present.

• Check the electric powertrain radiators for external obstruction such as leaves or cardboard and verify all air deflectors are present.

• Ignition ON.

• Connect the diagnostic tool.

• Access the  PCM  and control the  FANELC_CMD (% Duty Cycle)  PID

• Active command the electric cooling fan to 100%.

• Ignition OFF.

• Verify there are no obvious coolant flow restrictions in the coolant hoses for the SOBDM.
  REFER to: Electric Powertrain Cooling - Component Location (303-03C Electric Powertrain Cooling - 3.0L EcoBoost – Hybrid (BQ), Description and Operation).
  

• Inspect the coolant hoses and pipes for:
  • damage
  • kinks

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, view SOBDM PIDs.

• Access the  SOBDM  and monitor the  BAT_CHA_DISPL (%)  PID

  If the value is above 85% SOC discharge the high voltage battery until value is 85% or less by changing EV mode to Pure EV Mode and then turning on electrical loads.

• CONNECT a known good level 2 (220V) EVSE into the vehicle charge port and wait 45 minutes.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

The SOBDM measures the AC voltage and current input from EVSE to be in the correct range when it closes the internal S2 switch. The S2 switch, which is internal to the SOBDM, changes the pilot voltage signal to notify the EVSE when to send AC voltage to the SOBDM. The SOBDM incorporates an internal current and voltage input sensors that are monitored for faults. The AC voltage and current input monitoring are used to ensure correct operation of the EVSE.

DTC Fault Trigger Conditions

Possible Sources

• EVSE
• Vehicle charge port
• High-voltage cable
• SOBDM

Visual Inspection and Pre-checks

• Inspect for any visual damage to the EVSE.
• Inspect vehicle charge port pins L1 and L2 for damage.

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• CONNECT a known good EVSE to a AC power outlet and the vehicle charge port. For DTC P0D2A:00 wait 10 minutes. For DTC P0D27:00, P0D28:00, P0D38:00, and /or P0D3D:00 wait 1 minute.

• DISCONNECT the EVSE from the vehicle charge port.

• Ignition ON.

• Using a diagnostic scan tool, perform SOBDM self-test.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1002-L1		C1821C-3
  C1002-L2		C1821C-4

• Ignition OFF.

• Disconnect and inspect all SOBDM connectors.

• Inspect charge port C1002.

• Repair:
  • corrosion – (install new connector or terminals – clean module pins)
  • damaged or bent pins – install new terminals/pins
  • pushed-out pins – install new pins as necessary

• Reconnect the SOBDM connectors. Make sure they seat and latch correctly.

• Repower the high voltage system.
  REFER to: High Voltage System De-energizing (414-03A High Voltage Battery, Mounting and Cables, General Procedures).
  

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• CONNECT a known good EVSE to a AC power outlet and the vehicle charge port. For DTC P0D2A:00 wait 10 minutes. For DTC P0D27:00, P0D28:00, P0D38:00, and /or P0D3D:00 wait 1 minute.

• DISCONNECT the EVSE from the vehicle charge port.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

The SOBDM monitors the proximity voltage signal when an EVSE is connected to the vehicle's charge port and during driving. The proximity voltage is used to verify three functions of the charge port. First, it verifies the EVSE connection is stable and not damaged. Second, provides connection information to the drive interlock system. Third, the proximity voltage provides a signal in the vehicle charge control strategy to help reduce electrical arcing of the coupler during disconnect by using a S3 switch. The S3 switch is the coupler release button that is mechanically linked to the connector latch release actuator. The S3 switch is normally closed at all times except when the connector latch release actuator is pressed to decouple the connector from the vehicle inlet. Opening of the S3 switch triggers the vehicle charge control to provide a controlled shutoff of charge power prior to disconnecting the EVSE. The proximity circuit voltage is continuously monitored for faults. Proximity faults will not prevent the vehicle from charging.

• Proximity Circuit Open >4.80V
• Normal - OFF plug 4.10V - 4.79V
• Proximity Circuit Out of Range 0.71V - 1.04V; 1.98V - 2.25V; 3.27V - 4.09V
• Normal - ON Plug (S3 switch closed) 1.05V - 1.97V
• Normal - ON Plug (S3 switch open) 2.26V - 3.26V
• Proximity short to Ground 0.0V - 0.70V

DTC Fault Trigger Conditions

Possible Sources

• Wiring, terminals or connectors
• EVSE (Electric Vehicle Supply Equipment)
• Vehicle charge port
• SOBDM

Visual Inspection and Pre-checks

• Inspect for any visual damage to the EVSE.
• Inspect vehicle charge port for pin damage.
• Inspect SOBDM C1821C for being fully seated. These are unique 3-step connectors. A series of 2 audible clicks should be heard when connecting. When fully seated the Connector Position Assurance (CPA) clip and the connector body touch.

• Ignition ON.

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• CONNECT a known good EVSE to a AC power outlet and the vehicle charge port and wait 1 minute.

• DISCONNECT the EVSE from the vehicle charge port.

• Ignition ON.

• Using a diagnostic scan tool, perform SOBDM self-test.

• CONNECT the customer owned level 1 (110V) EVSE to a AC power outlet and the vehicle charge port and wait 1 minute.

• DISCONNECT the EVSE from the vehicle charge port.

• Ignition ON.

• Using a diagnostic scan tool, perform SOBDM self-test.

• DISCONNECT the EVSE from the vehicle charge port (if connected).

• Ignition ON.

• Using a diagnostic scan tool, view SOBDM PIDs.

• Access the  SOBDM  and monitor the  EVSE_PROX_V (V)  PID

• Record the PID value.

• CONNECT a known good EVSE to the vehicle and wait 1 minute.

• Record the PID value.

• Ignition OFF.

• DISCONNECT the EVSE from the vehicle charge port.

• Depower the high voltage battery.
  REFER to: High Voltage System De-energizing (414-03A High Voltage Battery, Mounting and Cables, General Procedures).
  

• Inspect the vehicle charge port C1002 for:
  • corrosion
  • damaged or bent pins
  • pushed-out pins

• If any concerns are present INSTALL a new charge port.
  REFER to: Charge Port - Plug-In Hybrid Electric Vehicle (PHEV) (414-03B High Voltage Battery Charging System, Removal and Installation).
  

• Ignition ON.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821C-5		Ground

• Measure:
  Click to display connectors

  NOTE: The pins at the charge port have a protective covering around them. The center of the pin must be contacted to get a good connection.

  
  

  Positive Lead	Measurement / Action	Negative Lead
  C1002-CS		C1002-GND

• Measure:
  Click to display connectors

  NOTE: The pins at the charge port have a protective covering around them. The center of the pin must be contacted to get a good connection.

  
  

  Positive Lead	Measurement / Action	Negative Lead
  C1002-GND		Ground

• Measure:
  Click to display connectors

  NOTE: The pins at the charge port have a protective covering around them. The center of the pin must be contacted to get a good connection.

  
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821C-5		C1002-CS

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821C-5		Ground

• Inspect SOBDM C1821C.

• Repair:
  • corrosion (install new connector or terminals – clean module pins)
  • damaged or bent pins – install new terminals/pins
  • pushed-out pins – install new pins as necessary

• Reconnect SOBDM connector. Make sure it seats and latches correctly.

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• CONNECT a known good EVSE to a AC power outlet and the vehicle charge port and wait 1 minute.

• DISCONNECT the EVSE from the vehicle charge port.

• Ignition ON.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

The SOBDM monitors the AC voltage input from the Electric Vehicle supply Equipment (EVSE). The SOBDM expects the AC voltage input to be present when it closes the internal S2 switch and the AC voltage not to be present when the S2 switch is opened. The S2 switch, which is internal to the SOBDM, changes the pilot voltage signal to notify the EVSE when to send AC voltage to the SOBDM. The AC voltage input monitoring is used to ensure correct operation of the EVSE and to ensure the high voltage cables are not open.

DTC Fault Trigger Conditions

Possible Sources

• EVSE
• Vehicle charge port
• High-voltage cable
• Home wiring directly providing AC
• SOBDM

Visual Inspection and Pre-checks

• Inspect for any visual damage to the EVSE.
• Inspect vehicle charge port pins L1 and L2 for damage.

• Disconnect the EVSE from the vehicle charge port (if connected).

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• CONNECT the suspect EVSE to an AC power outlet and the vehicle charge port for a minimum of 1 minute.

• DISCONNECT the EVSE from the vehicle charge port.

• Using a diagnostic scan tool, perform SOBDM self-test.

• Disconnect the EVSE from the vehicle charge port (if connected).

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• CONNECT a known good EVSE to an AC power outlet and the vehicle charge port for a minimum of 1 minute.

• DISCONNECT the EVSE from the vehicle charge port.

• Using a diagnostic scan tool, perform SOBDM self-test.

• Ignition OFF.

• DISCONNECT the EVSE from the vehicle charge port.

• Depower the high voltage battery.
  REFER to: High Voltage System De-energizing (414-03A High Voltage Battery, Mounting and Cables, General Procedures).
  

• Disconnect SOBDM C1821C .

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1002-GND		Ground

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1002-L1		C1821C-3
  C1002-L2		C1821C-4

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1002-L1		Ground
  C1002-L2		Ground

• Inspect SOBDM C1821C.

• Repair:
  • corrosion (install new connector or terminals – clean module pins)
  • damaged or bent pins – install new terminals/pins
  • pushed-out pins – install new pins as necessary

• Reconnect the SOBDM connector. Make sure it seats and latches correctly. Refer to visual inspection and diagnostic pre-checks.

• Connect the Service Disconnect Plug.
  REFER to: High Voltage Battery Charging System - Plug-In Hybrid Electric Vehicle (PHEV) (414-03B High Voltage Battery Charging System, Diagnosis and Testing).
  

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• CONNECT a known good EVSE to the vehicle charge port and wait 2 minutes.

• DISCONNECT the EVSE from the vehicle charge port.

• Ignition ON.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

The SOBDM measures the AC frequency from the EVSE to be in the correct range when it closes the internal S2 switch. The S2 switch, which is internal to the SOBDM, changes the pilot voltage signal to notify the EVSE when to send AC voltage to the SOBDM. The AC frequency monitoring are used to ensure the AC power source is within range. This fault will not result in the SOBDM aborting the current charge cycle and Charger Service Required indicator in the IPC will not be illuminated.

DTC Fault Trigger Conditions

Possible Sources

• AC power source
• SOBDM

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• CONNECT a EVSE to a known good AC power outlet and the vehicle charge port and wait 1 minute.

• DISCONNECT the EVSE from the vehicle charge port.

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

• Ignition OFF.

• Disconnect SOBDM C1821C .

• Inspect SOBDM C1821C.

• Repair:
  • corrosion (install new connector or terminals – clean module pins)
  • damaged or bent pins – install new terminals/pins
  • pushed-out pins – install new pins as necessary

• Reconnect the SOBDM C1821C. Make sure it seats and latches correctly.

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• CONNECT a EVSE to a known good AC power outlet and the vehicle charge port and wait 1 minute.

• DISCONNECT the EVSE from the vehicle charge port.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

During high voltage battery charging it is a requirement to lock the cord to the charge port to avoid exposure to high voltage. The charge port is equipped with a locking pin actuator that locks and unlocks the charger plug. The locking pin extends to lock the plug or retracts to unlock the plug. the There are 2 actuator circuits and 1 actuator position sensor circuit that are hardwired to the SOBDM. The SOBDM actuates the locking pin to either the locked position (extracted) or unlocked position (retracted) and continuously monitors the pin position using two digital sense circuits. The SOBDM monitors each circuit for faults and monitors the pin for unlock and lock failures. If a fault occurs during charging, charging will be aborted and the Charge Status Indicator (CSI) LED's will flash. High voltage battery charging will be disabled until the fault is corrected. Presence of these DTCs illuminates the Charger Service Required indicator in the IPC.

DTC Fault Trigger Conditions

Possible Sources

• Wiring, terminals or connectors
• Charge port locking actuator (part of the charge port harness)
• SOBDM

Visual Inspection and Pre-checks

• Verify there is no damage or debris at the charge port lock actuator pin.

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Ignition OFF.

• Ignition ON.

• Using a diagnostic scan tool, perform SOBDM self-test.

• Ignition ON.

• Access the  SOBDM  and control the  BC_CORD_LCK_STAT  PID

• Using the output state control set the BC_CORD_LCK_STAT to 100%. Visually confirm that the locking pin is extended from the inlet port.

• Using the output state control set the BC_CORD_LCK_STAT to 0%. Visually confirm that the locking pin is retracted into inlet port.

• Ignition OFF.

• Disconnect SOBDM C1821A .

• Disconnect Charge port temperature sensor inline C1225 .

• Ignition ON.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821A-G3		Ground
  C1821A-G4		Ground
  C1821A-F4		Ground

• Ignition OFF.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821A-G3		Ground
  C1821A-G4		Ground
  C1821A-F4		Ground

• Measure:
  Click to display connectors

    MEASUREMENT TABLE A

  
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821A-G3		C1225-5 (female side)
  C1821A-G4		C1225-1 (female side)
  C1821A-F4		C1225-2 (female side)

• CHECK the SOBDM connector C1821A for:
  • corrosion
  • damaged or bent pins
  • pushed-out pins

• Connect the SOBDM connector. Make sure it seats and latches correctly.

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Ignition OFF.

• Ignition ON.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

The SOBDM monitors the charge port temperature using a temperature sensor. The temperature sensor is hardwired to the SOBDM. The SOBDM monitors the sensor and circuits for faults and monitors temperature of the charge port. If a sensor or circuit fault is detected AC level 1 charging is not affected.

DTC Fault Trigger Conditions

Possible Sources

• Wiring, terminals or connectors
• Charge Port Coupler Temperature Sensor A (part of charge port)
• SOBDM

• Disconnect the EVSE from the vehicle charge port (if connected).

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

• Disconnect SOBDM C1821A .

• Disconnect Charge port temperature sensor inline C1225 .

• Ignition ON.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821A-C3		Ground
  C1821A-C4		Ground

• Ignition OFF.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821A-C3		Ground
  C1821A-C4		Ground

• Ignition OFF.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821A-C3		C1225-8 (female side)
  C1821A-C4		C1225-7 (female side)

• Ignition OFF.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821A-C3		C1821A-C4

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

• Ignition OFF.

• Disconnect SOBDM C1821A .

• Inspect SOBDM C1821A.

• Repair:
  • corrosion (install new connector or terminals – clean module pins)
  • damaged or bent pins – install new terminals/pins
  • pushed-out pins – install new pins as necessary

• Connect the SOBDM C1821A. Make sure it seats and latches correctly.

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

The SOBDM monitors the charge port temperature using a temperature sensor during charging. The temperature sensor is hardwired to the SOBDM. If the temperature becomes excessive, DTC P0E5F:00 sets and the SOBDM will stop charging and go to a fault status until the over-temperature condition clears.

DTC Fault Trigger Conditions

Possible Sources

• High Environmental Temperatures
• Charge Port Coupler Temperature Sensor A (part of charge port)
• SOBDM

• Using a diagnostic scan tool, perform SOBDM self-test.

• Inspect the charge port terminals L1 and L2 for:
  • corrosion
  • damaged or bent terminals
  • pushed-out terminals

NOTE: Verify the vehicle has not been connected to an EVSE for a minimum of 1 hour in a climate controlled building.

• Ignition ON.

• Using a diagnostic scan tool, view SOBDM PIDs.

• Access the  SOBDM  and monitor the  BC_COUPL_TEMP_A (Deg C)  PID

• Using a diagnostic scan tool, clear the SOBDM Diagnostic Trouble Codes (DTCs).

• Access the  BECM  and monitor the  BATT_CHAR_[SOC] (%)  PID

• If PID is above 65% discharge the high voltage battery until value is 65% or less by turning on climate control or performing a road test.

• CONNECT a known good level 2 (220V) AC Electric Vehicle Supply Equipment (EVSE) and wait 15 minutes.

• DISCONNECT the EVSE from the vehicle charge port.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

When the ignition is off and an EVSE is connected to the vehicle the SOBDM sends a signal via low side driver to close the contactor relay located in the BCMC. The contactor relay sends a 12-volt supply voltage to the BECM and the high voltage battery junction box. The SOBDM monitors the contactor relay control circuit voltage to determine if the voltage matches the SOBDM command. If this feedback voltage does not match the command Close - Low or Open - High DTC P2C94:00 or P2C95:00 sets. If DTC P2C94:00 sets the SOBDM terminates or does not initiate charging of the high voltage battery and the Charger Service Required indicator in the IPC is illuminated.

DTC Fault Trigger Conditions

Possible Sources

• Wiring, terminals or connectors
• BCMC
• SOBDM

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Ignition OFF.

• CONNECT a known good EVSE to the vehicle charge port and AC power outlet and wait 1 minute.

• DISCONNECT the EVSE from the vehicle charge port and wait 1 minute.

• Ignition ON.

• Using a diagnostic scan tool, perform SOBDM self-test.

• Ignition OFF.

• Disconnect BCMC C1035B .

• Disconnect SOBDMC C1458A .

• Disconnect SOBDM C1821A .

• Ignition ON.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821A-H4		Ground

• Ignition OFF.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821A-H4		Ground

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821A-H4		C1035B-20

• Inspect SOBDM C1821A.

• Repair:
  • corrosion (install new connector or terminals – clean module pins)
  • damaged or bent pins – install new terminals/pins
  • pushed-out pins – install new pins as necessary

• Connect the SOBDM C1821A. Make sure it seats and latches correctly.

• Connect BCMC C1035B .

• Connect SOBDMC C1458A .

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Ignition OFF.

• CONNECT a known good EVSE to the vehicle charge port and AC power outlet and wait 1 minute.

• DISCONNECT the EVSE from the vehicle.

• Ignition ON.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

The SOBDM monitors the charge port temperature using a temperature sensor. The temperature sensor is hardwired to the SOBDM. The SOBDM monitors the sensor and circuits for faults and monitors temperature of the charge port. If a sensor or circuit fault is detected AC level 1 charging is not affected.

DTC Fault Trigger Conditions

Possible Sources

• Wiring, terminals or connectors
• Charge Port Coupler Temperature Sensor C (part of charge port)
• SOBDM

• Disconnect the EVSE from the vehicle charge port (if connected).

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

• Disconnect SOBDM C1821A .

• Disconnect Charge port temperature sensor inline C1225 .

• Ignition ON.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821A-B3		Ground
  C1821A-B4		Ground

• Ignition OFF.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821A-B3		Ground
  C1821A-B4		Ground

• Ignition OFF.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821A-B3		C1225-4 (female side)
  C1821A-B4		C1225-3 (female side)

• Ignition OFF.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821A-B3		C1821A-B4

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

• Ignition OFF.

• Disconnect SOBDM C1821A .

• Inspect SOBDM C1821A.

• Repair:
  • corrosion (install new connector or terminals – clean module pins)
  • damaged or bent pins – install new terminals/pins
  • pushed-out pins – install new pins as necessary

• Connect the SOBDM C1821A. Make sure it seats and latches correctly.

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

The SOBDM monitors the charge port temperature using a temperature sensor during charging. The temperature sensor is hardwired to the SOBDM. If the temperature becomes excessive, DTC P2E4E:00 sets and the SOBDM will stop charging and go to a fault status until the over-temperature condition clears.

DTC Fault Trigger Conditions

Possible Sources

• High Environmental Temperatures
• Charge Port Coupler Temperature Sensor C (part of charge port)
• SOBDM

• Using a diagnostic scan tool, perform SOBDM self-test.

• Inspect the charge port terminals L1 and L2 for:
  • corrosion
  • damaged or bent terminals
  • pushed-out terminals

NOTE: Verify the vehicle has not been connected to an EVSE for a minimum of 1 hour in a climate controlled building.

• Ignition ON.

• Using a diagnostic scan tool, view SOBDM PIDs.

• Access the  SOBDM  and monitor the  BC_COUPL_TEMP_C (Deg C)  PID

• Using a diagnostic scan tool, clear the SOBDM Diagnostic Trouble Codes (DTCs).

• Access the  BECM  and monitor the  BATT_CHAR_[SOC] (%)  PID

• If PID is above 65% discharge the high voltage battery until value is 65% or less by turning on climate control or performing a road test.

• CONNECT a known good level 2 (220V) AC Electric Vehicle Supply Equipment (EVSE) and wait 15 minutes.

• DISCONNECT the EVSE from the vehicle charge port.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

The Charge Status Indicator (CSI) is a component that indicates the current Customer State-of-Charge (CSoC) and charging operations of Battery Electric vehicles. When plugged into an external power source (110 or 220 volts), the SOBDM activates the LEDs around the charge port inlet. The Charge Status Indicator (CSI) displays charging, charging faults, and charging status. The Charge Status Indicator (CSI) is monitored for faults. Presence of these DTCs illuminates the Charger Service Required indicator in the IPC, however charging is not affected.

DTC Fault Trigger Conditions

Possible Sources

• Wiring, terminals or connectors
• Charge Status Indicator (CSI)
• SOBDM

Visual Inspection and Pre-checks

• Inspect for any damage to the CSI (Charge Status Indicator) light segments.

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

• Disconnect Charge Status Indicator (CSI) C1806 .

• Ignition ON.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1806-1 (female side)		Ground

• Ignition OFF.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1806-4 (female side)		12V BATTERY POST (B+)

• Disconnect SOBDM C1821A .

• Ignition ON.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1806-3 (female side)		Ground

• Ignition OFF.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1806-3 (female side)		Ground

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1806-3 (female side)		C1821A-C1

• Inspect SOBDM C1821A and Charge Status Indicator (CSI) C1806

• Repair:
  • corrosion (install new connector or terminals – clean module pins)
  • damaged or bent pins – install new terminals/pins
  • pushed-out pins – install new pins as necessary

• Connect the SOBDM C1821A. Make sure it seats and latches correctly.

• Connect the Charge Status Indicator (CSI) C1806. Make sure it seats and latches correctly.

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

The SOBDM also known as the Battery Charger Control Module (BCCM) communicates with the PCM over a HS-CAN to send and receive important vehicle data.

When powered on, the SOBDM continually monitors the HS-CAN. If communication with a module is lost, a fault is detected and the SOBDM sets the appropriate DTC. This DTC illuminates the MIL and may illuminate the Charger Service Required indicator in the IPC.

DTC Fault Trigger Conditions

Possible Sources

• Fuse(s)
• Network traffic
• Wiring, terminals or connectors
• SOBDM
• PCM

• Ignition ON.

• Using a diagnostic scan tool, perform a network test.

• Using a diagnostic scan tool, perform the SOBDM self-test.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform the SOBDM self-test.

• Review the DTCs recorded during the SOBDM self-test.

• Using a diagnostic scan tool, perform the PCM self-test.

• Using a diagnostic scan tool, retrieve Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Yes

CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern,    Click here to access Guided Routine (PCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

Normal Operation and Fault Conditions

The SOBDM also known as the Battery Charger Control Module (BCCM) communicates with the BECM over a HS-CAN to send and receive important vehicle data.

When powered on, the SOBDM continually monitors the HS-CAN. If communication with a module is lost, a fault is detected and the SOBDM sets the appropriate DTC.

DTC Fault Trigger Conditions

Possible Sources

• Fuse(s)
• Wiring, terminals or connectors
• BECM
• SOBDM

• Ignition ON.

• Using a diagnostic scan tool, perform a network test.

• Using a diagnostic scan tool, perform the SOBDM self-test.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform the SOBDM self-test.

• Review the DTCs recorded during the SOBDM self-test.

• Using a diagnostic scan tool, perform the BECM self-test.

• Using a diagnostic scan tool, retrieve Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Yes

CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new BECM. REFER to: Battery Energy Control Module (BECM) - Plug-In Hybrid Electric Vehicle (PHEV) (414-03A High Voltage Battery, Mounting and Cables, Removal and Installation).    Click here to access Guided Routine (PCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

Normal Operation and Fault Conditions

The SOBDM also known as the Battery Charger Control Module (BCCM) communicates with the BCM over a HS-CAN to send and receive important vehicle data.

When powered on, the SOBDM continually monitors the HS-CAN. If communication with a module is lost, a fault is detected and the SOBDM sets the appropriate DTC.

DTC Fault Trigger Conditions

Possible Sources

• Fuse(s)
• Wiring, terminals or connectors
• BCM
• SOBDM

• Ignition ON.

• Using a diagnostic scan tool, perform a network test.

• Using a diagnostic scan tool, perform the SOBDM self-test.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform the SOBDM self-test.

• Review the DTCs recorded during the SOBDM self-test.

• Using a diagnostic scan tool, perform the BCM self-test.

• Using a diagnostic scan tool, retrieve Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Yes

CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new BCM.    Click here to access Guided Routine (BCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

Normal Operation and Fault Conditions

The SOBDM also known as the Battery Charger Control Module (BCCM) communicates with the APIM over a HS-CAN to send and receive important vehicle data.

When powered on, the SOBDM continually monitors the HS-CAN. If communication with a module is lost, a fault is detected and the SOBDM sets the appropriate DTC.

DTC Fault Trigger Conditions

Possible Sources

• Fuse(s)
• Wiring, terminals or connectors
• APIM
• SOBDM

• Ignition ON.

• Using a diagnostic scan tool, perform a network test.

• Using a diagnostic scan tool, perform the SOBDM self-test.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform the SOBDM self-test.

• Review the DTCs recorded during the SOBDM self-test.

• Using a diagnostic scan tool, perform the APIM self-test.

• Using a diagnostic scan tool, retrieve Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Yes

CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new APIM.    Click here to access Guided Routine (APIM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

Normal Operation and Fault Conditions

The SOBDM also known as the Battery Charger Control Module (BCCM) communicates with the SOBDMC also known as the Inverter System Controller (ISC) over a HS-CAN to send and receive important vehicle data.

When powered on, the SOBDM continually monitors the HS-CAN. If communication with a module is lost, a fault is detected and the SOBDM sets the appropriate DTC.

DTC Fault Trigger Conditions

Possible Sources

• Fuse(s)
• Wiring, terminals or connectors
• SOBDMC
• SOBDM

• Ignition ON.

• Using a diagnostic scan tool, perform a network test.

• CONNECT a known good EVSE to the vehicle charge port and wait 1 minute.

• DISCONNECT the EVSE from the vehicle charge port.

• Using a diagnostic scan tool, perform SOBDM self-test.

• Using a diagnostic scan tool, clear the SOBDM DTCs and wait 10 seconds.

• Using a diagnostic scan tool, perform SOBDM self-test.

• Review the DTCs recorded during the SOBDM self-test.

• Using a diagnostic scan tool, perform the SOBDMC self-test.

• Using a diagnostic scan tool, retrieve Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Normal Operation and Fault Conditions

When powered on, the SOBDM also known as the Battery Charger Control Module (BCCM) receives and monitors input messages via the HS-CAN. This DTC sets if the HS-CAN message gear lever position from the PCM is invalid. If a fault is detected in two consecutive trips the MIL will illuminate.

DTC Fault Trigger Conditions

Possible Sources

• Network traffic
• PCM input

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

When powered on, the SOBDM also known as the Battery Charger Control Module (BCCM) receives and monitors input messages via the HS-CAN. This DTC sets if the HS-CAN messages battery charger ready status, battery state of charge (SOS), battery charge current maximum, battery charge voltage maximum from the BECM is invalid. If a fault is detected in two consecutive trips the MIL will illuminate.

DTC Fault Trigger Conditions

Possible Sources

• Network traffic
• BECM input

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

When powered on, the SOBDM also known as the Battery Charger Control Module (BCCM) receives and monitors input messages via the HS-CAN. This DTC sets if a HS-CAN message from the BCM is invalid. If a fault is detected charging is not affected and the Charger Service Required indicator is not illuminated.

DTC Fault Trigger Conditions

Possible Sources

• Network traffic
• BCM input

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

When powered on, the SOBDM also known as the Battery Charger Control Module (BCCM) receives and monitors input messages via the HS-CAN. This DTC sets if the HS-CAN message day/night status from the APIM is invalid. If a fault is detected charging is not affected and the MIL is not illuminated.

DTC Fault Trigger Conditions

Possible Sources

• Network traffic
• APIM input

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

When powered on, the SOBDM also known as the Battery Charger Control Module (BCCM) receives and monitors input messages via the HS-CAN. This DTC sets if the HS-CAN message battery charge inhibit request from the SOBDMC is invalid. This DTC illuminates the MIL and may illuminate the Charger Service Required indicator in the IPC.

DTC Fault Trigger Conditions

Possible Sources

• Network traffic
• SOBDMC input

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

When powered on, the SOBDM continuously monitors for software execution failures. If the SOBDM detects a micro controller failure or a failure in the execution of operational software DTC U3000:47 sets. Presence of this DTC illuminates the Charger Service Required indicator in the IPC and results in the CSI (Charge Status Indicator) flashing a fault pattern and the vehicle will not charge.

DTC Fault Trigger Conditions

Possible Sources

• SOBDM

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• CONNECT a known good EVSE to the vehicle charge port and wait 1 minute.

• DISCONNECT the EVSE from the vehicle charge port.

• Ignition ON.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

When powered on, the SOBDM performs an internal self tests and monitors the operation of internal components including DC voltage/current sensor and the AC voltage/current sensor. If an SOBDM internal component failure occurs DTC U3000:49 sets. Presence of this DTC illuminates the Charger Service Required indicator in the IPC and results in the CSI (Charge Status Indicator) flashing a fault pattern and the vehicle will not charge.

DTC Fault Trigger Conditions

Possible Sources

• SOBDM

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• CONNECT a known good EVSE to the vehicle charge port and wait 1 minute.

• DISCONNECT the EVSE from the vehicle charge port.

• Ignition ON.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

When powered on, the SOBDM validates that the VIN stored in EEPROM matches the VIN stored in the BCM. Presence of this DTC does not affect charging and the MIL is not illuminated.

DTC Fault Trigger Conditions

Possible Sources

• SOBDM software configuration
• BCM software configuration

• Ignition ON.

• Using a diagnostic scan tool, clear all CMDTCs.

• Ignition OFF.

• Ignition ON.

• Using a diagnostic scan tool, perform a CMDTCs self test.

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

When an EVSE (Electric Vehicle Supply Equipment) is connected to the vehicle the SOBDM also known as the Battery Charger Control Module (BCCM) wakes up and supplies a 12-volt wake-up signal to the SOBDMC also known as the Inverter System Controller (ISC), BECM, DCDC, and PCM. The SOBDM monitors the wake-up circuit for faults setting a DTC. The following Diagnostic Trouble Codes (DTCs) will illuminate the Charger Service Required indicator in the IPC.

DTC Fault Trigger Conditions

Possible Sources

• Wiring, terminals or connectors
• SOBDM
• DCDC
• SOBDMC
• PCM
• BECM

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Ignition OFF.

• CONNECT a known good EVSE to the vehicle charge port and wait 1 minute.

• DISCONNECT the EVSE from the vehicle charge port.

• Ignition ON.

• Using a diagnostic scan tool, perform SOBDM self-test.

• Ignition OFF.

• Disconnect DCDC C1457B .

• CONNECT a known good EVSE to the vehicle charge port.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1457B-5		Ground

• DISCONNECT the EVSE from the vehicle charge port.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1457B-5		Ground

• Ignition OFF.

• Disconnect High Voltage Battery C4238 .

• Disconnect SOBDMC C1458A .

• Disconnect SOBDM C1821A .

• Disconnect PCM C175B .

• Ignition ON.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1457B-5		Ground

• Ignition OFF.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1457B-5		Ground

• Connect SOBDM C1821A .

• CONNECT a known good EVSE to the vehicle charge port.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1457B-5		Ground

• DISCONNECT the EVSE from the vehicle charge port.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1457B-5		Ground

• Connect SOBDMC C1458A .

• CONNECT a known good EVSE to the vehicle charge port.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1457B-5		Ground

• DISCONNECT the EVSE from the vehicle charge port.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1457B-5		Ground

• Connect DCDC C1457B .

• CONNECT a known good EVSE to the vehicle charge port.

• Measure:
  Click to display connectors

    PCM

  
  

  Positive Lead	Measurement / Action	Negative Lead
  C175B-7		Ground

• DISCONNECT the EVSE from the vehicle charge port.

• Measure:
  Click to display connectors

    PCM

  
  

  Positive Lead	Measurement / Action	Negative Lead
  C175B-7		Ground

• Disconnect DCDC C1457B .

• Connect PCM C175B .

• CONNECT a known good EVSE to the vehicle charge port.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1457B-5		Ground

• DISCONNECT the EVSE from the vehicle charge port.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1457B-5		Ground

No

CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern,    Click here to access Guided Routine (PCM). Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

• Connect High Voltage Battery C4238 .

• CONNECT a known good EVSE to the vehicle charge port.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1457B-5		Ground

• DISCONNECT the EVSE from the vehicle charge port.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1457B-5		Ground

• Depower the high voltage battery system.
  REFER to: High Voltage System De-energizing (414-03A High Voltage Battery, Mounting and Cables, General Procedures).
  

• Remove the high voltage battery.
  REFER to: High Voltage Battery - Plug-In Hybrid Electric Vehicle (PHEV) (414-03A High Voltage Battery, Mounting and Cables, Removal and Installation).
  

• Remove the high voltage battery enclosure.
  REFER to: Battery Energy Control Module (BECM) - Plug-In Hybrid Electric Vehicle (PHEV) (414-03A High Voltage Battery, Mounting and Cables, Removal and Installation).
  

• Disconnect BECM C4816A .

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C4816A-4		CASE GROUND

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C4816A-4		C4238-1 (male side)

• Inspect SOBDM C1821A

• Repair:
  • corrosion (install new connector or terminals – clean module pins)
  • damaged or bent pins – install new terminals/pins
  • pushed-out pins – install new pins as necessary

• Connect the SOBDM C1821A. Make sure it seats and latches correctly.

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

When the SOBDM is operating it continuously monitors the 12-volt module power supply for being out of range. If this voltage is less or greater than a calibrated threshold a DTC sets. Presence of these DTCs does not illuminate the Charger Service Required indicator in the IPC or affect vehicle charging.

DTC Fault Trigger Conditions

Possible Sources

• 12-volt battery
• Wiring, terminals or connectors
• DCDC
• SOBDM

Visual Inspection and Pre-checks

• Inspect the 12-volt battery terminals for being clean and tight.

• Ignition ON.

• Using a diagnostic scan tool, clear all CMDTCs.

• Start the engine. (Ready Indicator Light ON) for a minimum for 2 minutes.

• Ignition OFF.

• Ignition ON.

• Using a diagnostic scan tool, perform a CMDTCs self test.

• Carry out the main and auxiliary 12-volt battery condition tests.
  REFER to: Battery (414-01 Battery, Mounting and Cables, Diagnosis and Testing).
  

• Using a diagnostic scan tool, view DCDC PIDs.

• Access the  DCDC  and monitor the  DCDC_ENABLE  PID

• Start the engine. (Ready Indicator Light ON)

• For DTC U3003:17, turn off all accessories for a minimum of 2 minutes.

• For DTC U3003:16, turn on the headlamps and HVAC blower motor for a minimum of 2 minutes.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead

• Access the  SOBDM  and monitor the  MAINECUV (V)  PID

• Ignition OFF.

• Disconnect SOBDM C1821A .

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  C1821A-H1 (female side)		Ground

• Connect SOBDM C1821A .

• CONNECT a known good EVSE to the vehicle charge port and wait 1 minute.

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead

• Measure:
  Click to display connectors
  

  Positive Lead	Measurement / Action	Negative Lead
  SOBDM case ground

• Inspect SOBDM C1821A.

• Repair:
  • corrosion (install new connector or terminals – clean module pins)
  • damaged or bent pins – install new terminals/pins
  • pushed-out pins – install new pins as necessary

• Reconnect the SOBDM connector. Make sure it seats and latches correctly.

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

A modules calibration file is a complex data file that tells the module how to operate similar to a computers operating system. When programming or configuring a module the scan tool erases the current file and uploads the same or newer calibration file to the module's EEPROM chip. During the file upload an error occurs during the flash the module will be in an unusable state and appear to be faulty and not communicate with the scan tool. If this occurs the cause of the error or interruption either related to the vehicle or scan tool (e.g. low 12-volt battery, faulty cable etc..) must first be addressed and module programming can be attempted again. If module completes successfully the full the module will be returned to its previous functional state of operation.

Possible Sources

• 12-volt battery
• FDRS
• VCM
• DLC cable

• Ignition ON.

• Using a diagnostic scan tool, perform a network test and record the results.

• Carry out the main and auxiliary 12-volt battery condition tests.
  REFER to: Battery (414-01 Battery, Mounting and Cables, Diagnosis and Testing).
  

• Check OASIS on the affected vehicle to search for any GSB, SSM or FSA that is applicable to this concern.

Normal Operation and Fault Conditions

When the EVSE is plugged into the vehicle charge port the SOBDM monitors the charging system for faults. If a fault is detected that affects the operation of the high voltage battery charging system SOBDM sends a charger service required HS-CAN message to illuminate the Charger Service Required indicator in the IPC and display a message notification.

Possible Sources

• 12-volt Batteries
• Wiring, terminals or connectors
• Wall power outlet
• Electric Vehicle Supply Equipment (EVSE)
• High voltage cables
• Vehicle charge port
• SOBDM

• Ignition ON.

• Using a diagnostic scan tool, perform SOBDM self-test.

Normal Operation and Fault Conditions

The 110V Electric Vehicle Supply Equipment (EVSE) is supplied with the vehicle when purchased and used to charge the high voltage battery. The Electric Vehicle Supply Equipment (EVSE) monitors for faults. The blue status indicator indicates the Electric Vehicle Supply Equipment (EVSE) is receiving power from the wall outlet and during normal operation it will illuminate solid or flash every two seconds during charging. The reasons the Electric Vehicle Supply Equipment (EVSE) sets a red trouble indicator: wall outlet GFCI fault; wall outlet plug temperature is above the expected limit, over-temperature, wall outlet ground fault, vehicle charging fault, or an Electric Vehicle Supply Equipment (EVSE) internal fault. If one of these faults are detected the red trouble indicator on the Electric Vehicle Supply Equipment (EVSE) will illuminate solid or start blinking.

Possible Sources

• Wall power outlet
• Electric Vehicle Supply Equipment (EVSE)
• Vehicle charge port
• Vehicle charging fault

• CONNECT the customer owned Electric Vehicle Supply Equipment (EVSE) (and adapter if using a 220V power outlet) to a known good power outlet and customer's vehicle for a minimum of 5 minutes.

NOTE: Do not connect the Electric Vehicle Supply Equipment (EVSE) to the vehicle at this time.

NOTE: Be sure the power outlet is a known good outlet.

• CONNECT the customer owned electric vehicle supply equipment (EVSE) (and adapter if using a 220V power outlet) to a known good power outlet and wait 1 minute.

• DISCONNECT the EVSE from the vehicle charge port (if connected).

• Ignition ON.

• Using a diagnostic scan tool, clear the SOBDM DTCs.

• Ignition OFF.

• CONNECT a known good Electric Vehicle Supply Equipment (EVSE) to a known good power outlet and the vehicle charge port and verify the vehicle wakes up via illumination of the charge status indicator. If the vehicle begins charging and no vehicle or Electric Vehicle Supply Equipment (EVSE) charging faults are present wait a minimum of 5 minutes.

• DISCONNECT the EVSE from the vehicle charge port.

• Ignition ON.

• Using a diagnostic scan tool, perform SOBDM self-test.

NOTE: Do not connect the Electric Vehicle Supply Equipment (EVSE) to the vehicle at this time.

NOTE: Be sure the power outlet is a known good grounded outlet.

NOTE: A momentary blink of the RED TROUBLE Indicator at first plug-in to the wall socket is normal and functions as a startup safety check. This momentary blink is followed by the solid BLUE STATUS Indicator and the RED TROUBLE Indicator turns off.

• CONNECT the customer owned electric vehicle supply equipment (EVSE) (and adapter if using a 220V power outlet) to a known good power outlet and wait 1 minute.

• CONNECT the customer owned Electric Vehicle Supply Equipment (EVSE) into a known good power outlet and customer's vehicle for a minimum of 5 minutes.

• CONNECT a known good Electric Vehicle Supply Equipment (EVSE) into a power outlet and customer's vehicle for a minimum of 5 minutes.

NOTE: The use of the included adapter and a known good 220V power outlet and is recommended for this test.

• CONNECT the customer owned Electric Vehicle Supply Equipment (EVSE) to a known good power outlet and the vehicle with the high voltage battery at a recommended low state of charge (suggested below 50%) and leave the vehicle plugged in until charging is complete or until a fault occurs.

Normal Operation and Fault Conditions

The Electric Vehicle Supply Equipment (EVSE) is supplied with the vehicle when purchased and used to charge the high voltage battery. The Electric Vehicle Supply Equipment (EVSE) monitors for faults. The green power indicator indicates the Electric Vehicle Supply Equipment (EVSE) is receiving power from the wall outlet. The reasons the Electric Vehicle Supply Equipment (EVSE) does not illuminate a Green power indicator - OFF, Red triangle indicator - OFF, Amber outlet indicator - OFF; wall outlet or an Electric Vehicle Supply Equipment (EVSE) internal fault.

Possible Sources

• Wall power outlet
• Extension cord use
• Electric Vehicle Supply Equipment (EVSE)

NOTE: Do not connect the Electric Vehicle Supply Equipment (EVSE) to the vehicle at this time.

NOTE: Be sure the power outlet is a known good outlet.

NOTE: Do not use an extension cord.

• CONNECT the vehicle included Electric Vehicle Supply Equipment (EVSE) and wall outlet connector to a known good 120V wall outlet and wait 1 minute.

• CONNECT an analog 120-Volt receptacle tester to the suspect wall outlet.

Normal Operation and Fault Conditions

The Electric Vehicle Supply Equipment (EVSE) is supplied with the vehicle when purchased and used to charge the high voltage battery. The Electric Vehicle Supply Equipment (EVSE) monitors for faults. The green power LED indicates the Electric Vehicle Supply Equipment (EVSE) is receiving power from the wall outlet. The reasons for the Electric Vehicle Supply Equipment (EVSE) to display green power indicator with no other indicators and the vehicle not charging: High voltage battery is already at 100% SOC (State Of Charge), EVSE not connected to the vehicle charge port, EVSE is not communicating with vehicle via pilot circuit, use of an extension cord, vehicle in scheduled CHARGE LATER or VALUE CHARGE time slot, Electric Vehicle Supply Equipment (EVSE) internal fault or SOBDM fault.

Possible Sources

• Electric Vehicle Supply Equipment (EVSE) not connected to the vehicle charge port
• Use of extension cord
• High voltage battery at 100% SOC (State Of Charge)
• Vehicle in scheduled CHARGE LATER or VALUE CHARGE time slot
• Vehicle pilot circuit open/shorted
• Electric Vehicle Supply Equipment (EVSE) internal fault
• SOBDM

• Using a diagnostic scan tool, perform a network test.

• Ignition ON.

• Using a diagnostic scan tool, perform SOBDM self-test.

• Using the in vehicle display check the high voltage battery State Of Charge (SOC).

• • From the touchscreen display Select Settings; Swipe to "Charge Settings"

NOTE: Do not use an extension cord.

NOTE: Be sure the power outlet is a known good outlet.

• Connect the customer owned Ford level 1 (110V) Electric Vehicle Supply Equipment (EVSE) to a power outlet and to the vehicle.

• Attempt to charge the high voltage battery to 100% State Of Charge (SOC).

• Monitor the indicators on the EVSE.

• Using the in vehicle display check the high voltage battery State Of Charge (SOC).

• Wiggle test the EVSE cordset to assist with duplicating symptom.

• Monitor the in vehicle display or the charge status indicator to determine if the high voltage battery is charging.

• Using the in vehicle display check the high voltage battery State Of Charge (SOC).

NOTE: Do not use an extension cord.

NOTE: Be sure the power outlet is a known good outlet.

NOTE: The known good EVSE must be the same model as the customer owned EVSE.

• Connect a known good Ford level 1 (110V) Electric Vehicle Supply Equipment (EVSE) to a power outlet and to the vehicle.

• Attempt to charge the high voltage battery to 100% State Of Charge (SOC).

• Monitor the indicators on the EVSE.

• Monitor the in vehicle display or the charge status indicator to determine if the high voltage battery is charging.

Normal Operation and Fault Conditions

The 110V Electric Vehicle Supply Equipment (EVSE) is supplied with the vehicle when purchased and used to charge the high voltage battery. The Electric Vehicle Supply Equipment (EVSE) monitors for faults. The green power LED indicates the Electric Vehicle Supply Equipment (EVSE) is receiving power from the wall outlet. The reasons for the Electric Vehicle Supply Equipment (EVSE) to set a red triangle (flashing) and amber outlet (solid) are over-temperature or an Electric Vehicle Supply Equipment (EVSE) internal fault. This fault condition indicates the outlet plug overheated and the Electric Vehicle Supply Equipment (EVSE) stopped charging and is waiting for the temperature to return to a normal. temperature.

Possible Sources

• Use of extension cord
• Wall power outlet
• Electric Vehicle Supply Equipment (EVSE)

• Using the in vehicle display check the high voltage battery State Of Charge (SOC).

• • From the touchscreen display Select Settings; Swipe to "Charge Settings"

NOTE: Do not use an extension cord.

NOTE: Be sure the power outlet is a known good outlet.

• Connect the customer owned Ford level 1 (110V) Electric Vehicle Supply Equipment (EVSE) to a power outlet and to the vehicle.

• Attempt to charge the high voltage battery to 100% State Of Charge (SOC).

• Monitor the indicators on the EVSE.

• Using the in vehicle display check the high voltage battery State Of Charge (SOC).

• Wiggle test the EVSE cordset to assist with duplicating symptom.

• Using the in vehicle display check the high voltage battery State Of Charge (SOC).

NOTE: Do not use an extension cord.

NOTE: Be sure the power outlet is a known good outlet.

NOTE: The known good EVSE must be the same model as the customer owned EVSE.

• Connect a known good Ford level 1 (110V) Electric Vehicle Supply Equipment (EVSE) to a power outlet and to the vehicle.

• Attempt to charge the high voltage battery to 100% State Of Charge (SOC).

• Monitor the indicators on the EVSE.

Normal Operation and Fault Conditions

The 110V Electric Vehicle Supply Equipment (EVSE) is supplied with the vehicle when purchased and used to charge the high voltage battery. The Electric Vehicle Supply Equipment (EVSE) monitors for faults. The green power LED indicates the Electric Vehicle Supply Equipment (EVSE) is receiving power from the wall outlet. There reasons for the Electric Vehicle Supply Equipment (EVSE) to set a amber outlet (solid) are over-temperature or an Electric Vehicle Supply Equipment (EVSE) internal fault. This fault condition indicates the Electric Vehicle Supply Equipment (EVSE) is charging at a reduced current.

Possible Sources

• Use of extension cord
• Wall power outlet
• Electric Vehicle Supply Equipment (EVSE)

• Using the in vehicle display check the high voltage battery State Of Charge (SOC).

• • From the touchscreen display Select Settings; Swipe to "Charge Settings"

NOTE: Do not use an extension cord.

NOTE: Be sure the power outlet is a known good outlet.

• Connect the customer owned Ford level 1 (110V) Electric Vehicle Supply Equipment (EVSE) to a power outlet and to the vehicle.

• Attempt to charge the high voltage battery to 100% State Of Charge (SOC).

• Monitor the indicators on the EVSE.

• Using the in vehicle display check the high voltage battery State Of Charge (SOC).

• Wiggle test the EVSE cordset to assist with duplicating symptom.

• Using the in vehicle display check the high voltage battery State Of Charge (SOC).

NOTE: Do not use an extension cord.

NOTE: Be sure the power outlet is a known good outlet.

NOTE: The known good EVSE must be the same model as the customer owned EVSE.

• Connect a known good Ford level 1 (110V) Electric Vehicle Supply Equipment (EVSE) to a power outlet and to the vehicle.

• Attempt to charge the high voltage battery to 100% State Of Charge (SOC).

• Monitor the indicators on the EVSE.

Normal Operation and Fault Conditions

The 110V Electric Vehicle Supply Equipment (EVSE) is supplied with the vehicle when purchased and used to charge the high voltage battery. The Electric Vehicle Supply Equipment (EVSE) monitors for faults. The green power LED indicates the Electric Vehicle Supply Equipment (EVSE) is receiving power from the wall outlet. The reasons for the Electric Vehicle Supply Equipment (EVSE) to set a red triangle (solid) and amber outlet (flashing) are over-temperature or an Electric Vehicle Supply Equipment (EVSE) internal fault. This fault condition requires to cordset to be power cycled (unplugged and re-connected).

Possible Sources

• Use of extension cord
• Wall power outlet
• Electric Vehicle Supply Equipment (EVSE)

• Using the in vehicle display check the high voltage battery State Of Charge (SOC).

• • From the touchscreen display Select Settings; Swipe to "Charge Settings"

NOTE: Do not use an extension cord.

NOTE: Be sure the power outlet is a known good outlet.

• Connect the customer owned Ford level 1 (110V) Electric Vehicle Supply Equipment (EVSE) to a power outlet and to the vehicle.

• Attempt to charge the high voltage battery to 100% State Of Charge (SOC).

• Monitor the indicators on the EVSE.

• Using the in vehicle display check the high voltage battery State Of Charge (SOC).

• Wiggle test the EVSE cordset to assist with duplicating symptom.

• Using the in vehicle display check the high voltage battery State Of Charge (SOC).

NOTE: Do not use an extension cord.

NOTE: Be sure the power outlet is a known good outlet.

NOTE: The known good EVSE must be the same model as the customer owned EVSE.

• Connect a known good Ford level 1 (110V) Electric Vehicle Supply Equipment (EVSE) to a power outlet and to the vehicle.

• Attempt to charge the high voltage battery to 100% State Of Charge (SOC).

• Monitor the indicators on the EVSE.

Normal Operation and Fault Conditions

The 110V Electric Vehicle Supply Equipment (EVSE) is supplied with the vehicle when purchased and used to charge the high voltage battery. The Electric Vehicle Supply Equipment (EVSE) monitors for faults. The green power LED indicates the Electric Vehicle Supply Equipment (EVSE) is receiving power from the wall outlet. The reasons for the Electric Vehicle Supply Equipment (EVSE) to set a red triangle (2 flashes-pause) and amber outlet (2 flashes-pause) are a missing ground at the wall outlet or an Electric Vehicle Supply Equipment (EVSE) internal fault. The Electric Vehicle Supply Equipment (EVSE) is attempts to retry charging for up to 30 seconds.

Possible Sources

• Use of extension cord
• Use of ground eliminator
• Wall power outlet
• Electric Vehicle Supply Equipment (EVSE)

NOTE: Do not use an extension cord.

NOTE: Do not connect the EVSE to the vehicle at this time.

• Connect the customer owned Ford level 1 (110V) Electric Vehicle Supply Equipment (EVSE) to the suspect wall outlet and wait a minimum of 5 minutes.

• CONNECT an analog 120-Volt receptacle tester to the suspect wall outlet.

Normal Operation and Fault Conditions

The 110V Electric Vehicle Supply Equipment (EVSE) is supplied with the vehicle when purchased and used to charge the high voltage battery. The Electric Vehicle Supply Equipment (EVSE) monitors for faults. The green power LED indicates the Electric Vehicle Supply Equipment (EVSE) is receiving power from the wall outlet. The reasons for the Electric Vehicle Supply Equipment (EVSE) to set a red triangle (2 flashes-pause) and amber outlet (solid) are a missing ground at the wall outlet or an Electric Vehicle Supply Equipment (EVSE) internal fault. This fault condition requires to cordset to be power cycled (unplugged and re-connected).

Possible Sources

• Use of extension cord
• Use of ground eliminator
• Wall power outlet
• Electric Vehicle Supply Equipment (EVSE)

NOTE: Do not use an extension cord.

NOTE: Do not connect the EVSE to the vehicle at this time.

• Connect the customer owned Ford level 1 (110V) Electric Vehicle Supply Equipment (EVSE) to the suspect wall outlet.

• CONNECT an analog 120-Volt receptacle tester to the suspect wall outlet.